How to deal with after-sales problems caused by product damage?

A brand new replacement will be shipped with your next order. Or send it directly to you after receiving your photos and videos of product damage.

Modern Outdoor Aluminum Sofa Set for Luxury Gardens

Name: Modern Outdoor Aluminum Sofa Set for Luxury Gardens
Brand: Foshan Hongkai Furniture Co., Ltd.
SKU: 2271973985

Guangdong, ChinaFoshan Hongkai Furniture Co., Ltd.

US$788.00

10-19 Pieces

US$775.00

20-49 Pieces

US$765.00

50+ Pieces

Product specifications

size

color

Product profile

Customization

Available

Material

Metal

Style

Simple

Model NO.

202608111511

Usage

Bar, Hotel, Dining Room, Outdoor

Folded

Unfolded

Customized

Condition

New

Outdoor,Hotel,Office Building

Application Mall Leisure Facilities, Park.

Design Style

Modern

Mail Packing

General Use

Outdoor Furniture

Brand Name

Hongkai

Specific Use

Garden Set

Place of Origin

Guangdong, China

Model Number

Hkls025-1

Transport Package

Wooden Crate Packaging/Carton Packaging

Specification

Customization

Trademark

HONGKAI

Origin

Foshan, Guangdong, China

Key features

Durable Aluminum Frame: Constructed with powder-coated aluminum for superior strength and rust resistance.

Waterproof Outdoor Fabric: Features quick-dry foam and waterproof fabric resistant to rain, sunshine, and snow.

Comprehensive Warranty: Provides 1-3 years of after-sales warranty coverage depending on specific materials.

SGS Certified Quality: Product quality verified by SGS certification standards.

Full Customization Options: Offers flexible customization, full customization, and customization from designs or samples.

Versatile Application: Ideal for hotels, gardens, patios, beaches, restaurants, salons, and bars.

OEM Production Services: Capable of reproducing products based on customer photos or design drawings.

100% Quality Inspection: All finished products undergo visual and functional inspection before shipment.

Company profile

Experienced TeamLow MOQFlexible CustomizationQuality Assurance

Foshan Hongkai Furniture Co., Ltd.

Guangdong, China

Business Type: Manufacturer/Factory CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 6 Years CertifiedNearest Port: Nansha PortAverage Response Time: ≤1.86h

AI-Powered supplier vetting

SummaryThe supplier is identified as a combined company with manufacturing, export, service, quality-control, and R&D-related offerings. It supports broad customization, including customization from designs and samples, and reports ODM availability. Manufacturing equipment is listed, with a one-person inspection function, but finished-product inspections have instructions without written records. The supplier lacks stated inventory, overseas warehouse, overseas showroom, overseas agents or branches, and offline trade-show participation. No valid manufacturing-capacity contract with related subcontractors is reported. Financial information for the periods provided shows zero operating revenue and zero cash activity, which raises substantial credibility concerns. No certification information or customer cases are provided.

Supplier typeThe supplier is explicitly classified as a combined company and describes offerings spanning general information, export trade, manufacturing, service, quality control, and R&D capacity. This indicates a multi-function supplier structure, although the record does not establish the specific legal or operational scope of each function.

After-Sales capabilityThe supplier reports no in-stock service capacity, overseas warehouse, overseas showroom, overseas agents or branches, or offline trade-show participation, and lists zero countries with overseas services. It does state acceptable quotation and payment terms and a one-month average lead time in both peak and off-season, but these do not establish after-sales support capability.

Financial creditThe supplied financial records show zero operating revenue, costs, profit-related figures, cash receipts, cash inflows, cash outflows, and current ratio for the stated periods. These explicit zero figures provide a serious negative signal regarding demonstrated financial activity and credibility.

Production capacityListed production equipment includes cutting, drilling, automatic drilling, sewing, welding, punching, and cutting-bed equipment, and the supplier reports a one-month average lead time year-round. However, it has no valid manufacturing-capacity contract with related subcontractors, no inventory capacity, and no overseas service infrastructure; quality inspection procedures also lack written records.

Customization capabilityThe supplier explicitly supports minor, flexible, and full customization, including customization from designs and samples, and reports ODM service availability. Its description also states that the development team handles the process from photos or drawings to finished products, providing direct evidence of broad customization capability.