How to deal with after-sales problems caused by product damage?

A brand new replacement will be shipped with your next order. Or send it directly to you after receiving your photos and videos of product damage.

Stylish Aluminum Patio Sofa Set for Garden Living

Name: Stylish Aluminum Patio Sofa Set for Garden Living
Brand: Foshan Hongkai Furniture Co., Ltd.
SKU: 1984325941

Guangdong, ChinaFoshan Hongkai Furniture Co., Ltd.

US$1,077.00

10-19 Pieces

US$1,056.00

20-49 Pieces

US$1,032.00

50+ Pieces

Product specifications

size

color

Product profile

Customization

Available

Material

Metal

Style

European

Usage

Bar, Hotel, Dining Room, Outdoor

Folded

Unfolded

Customized

Condition

New

Outdoor,Hotel,Office Building

Application Mall Leisure Facilities, Park.

Design Style

Modern

Mail Packing

General Use

Outdoor Furniture

Brand Name

Hongkai

Specific Use

Garden Set

Place of Origin

Guangdong, China

Specification

Customization

Trademark

HONGKAI

Origin

Foshan, Guangdong, China

Key features

Customizable Design: Supports full customization, including designs from samples or drawings.

Durable Aluminum Frame: Powder coated aluminum frame ensures strength and weather resistance.

Waterproof Fabric: Waterproof outdoor fabric with quick-dry foam cushions for all-weather use.

Versatile Application: Suitable for hotels, gardens, patios, beaches, restaurants, and bars.

SGS Certified Quality: Products are SGS certified, ensuring high quality and safety standards.

Flexible OEM Service: OEM services available; we can reproduce products from your photos.

Reliable Warranty: Provides 1-3 years after-sales warranty depending on the material.

Secure Packaging: Professional packaging ensures safe transportation and delivery.

Company profile

Experienced TeamLow MOQFlexible CustomizationQuality Assurance

Foshan Hongkai Furniture Co., Ltd.

Guangdong, China

Business Type: Manufacturer/Factory CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 6 Years CertifiedNearest Port: Nansha PortAverage Response Time: ≤1.93h

AI-Powered supplier vetting

SummaryThe supplier is identified as a combined company with manufacturing, export, service, quality-control, and R&D-related offerings. It supports broad customization, including customization from designs and samples, and reports ODM availability. Manufacturing equipment is listed, with a one-person inspection function, but finished-product inspections have instructions without written records. The supplier lacks stated inventory, overseas warehouse, overseas showroom, overseas agents or branches, and offline trade-show participation. No valid manufacturing-capacity contract with related subcontractors is reported. Financial information for the periods provided shows zero operating revenue and zero cash activity, which raises substantial credibility concerns. No certification information or customer cases are provided.

Supplier typeThe supplier is explicitly classified as a combined company and describes offerings spanning general information, export trade, manufacturing, service, quality control, and R&D capacity. This indicates a multi-function supplier structure, although the record does not establish the specific legal or operational scope of each function.

After-Sales capabilityThe supplier reports no in-stock service capacity, overseas warehouse, overseas showroom, overseas agents or branches, or offline trade-show participation, and lists zero countries with overseas services. It does state acceptable quotation and payment terms and a one-month average lead time in both peak and off-season, but these do not establish after-sales support capability.

Financial creditThe supplied financial records show zero operating revenue, costs, profit-related figures, cash receipts, cash inflows, cash outflows, and current ratio for the stated periods. These explicit zero figures provide a serious negative signal regarding demonstrated financial activity and credibility.

Production capacityListed production equipment includes cutting, drilling, automatic drilling, sewing, welding, punching, and cutting-bed equipment, and the supplier reports a one-month average lead time year-round. However, it has no valid manufacturing-capacity contract with related subcontractors, no inventory capacity, and no overseas service infrastructure; quality inspection procedures also lack written records.

Customization capabilityThe supplier explicitly supports minor, flexible, and full customization, including customization from designs and samples, and reports ODM service availability. Its description also states that the development team handles the process from photos or drawings to finished products, providing direct evidence of broad customization capability.