How to deal with after-sales problems caused by product damage?

A brand new replacement will be shipped with your next order. Or send it directly to you after receiving your photos and videos of product damage.

Teak Frame Outdoor Chaise Lounge Luxury Patio Set Modern Beach

Name: Teak Frame Outdoor Chaise Lounge Luxury Patio Set Modern Beach
Brand: Foshan Hongkai Furniture Co., Ltd.
SKU: 2271230645

Guangdong, ChinaFoshan Hongkai Furniture Co., Ltd.

US$490.00-875.00

5 Pieces

Sample price:US$680.00/piece.Request sample

Product profile

Customization

Available

Material

Fabric

Style

Modern

Model NO.

HKC045

Type

Double

Folded

Unfolded

Armrest

With Armrest

Customized

Color

Customized

Condition

New

Product Name

Outdoor Chaise Lounge

Usage

Patio\Garden\Cottage\Courtyard\Beach

Frame

Teak

Size

Customized Sizes

Cushion

Waterproof Fabric UV-Resistant

Warranty

2 Years

Delivery Time

30-40 Days

Transport Package

Carton Box / Plywood Box

Specification

Customization

Trademark

Hongkai

Origin

Foshan, Guangdong, China

Key features

Customized Design Options: Full customization available including size, color, and style modifications based on customer requirements.

Eco-Friendly Materials: Made with green, healthy, and safe materials complying with international environmental certifications.

Durable Outdoor Performance: Features heat-resistant, corrosion-resistant, and UV-resistant materials for harsh outdoor conditions.

Comprehensive Warranty Coverage: Provides 1-3 years after-sales warranty depending on the specific material used.

OEM & ODM Support: Professional team supports customization from photos, designs, or samples with full production services.

Flexible Customization: Offers minor, flexible, and full customization options including customization from designs and samples.

Global Compliance Standards: Materials meet stringent international environmental standards ensuring durability and sustainability.

Fast Delivery Time: Standard delivery time is 30-40 days for customized orders.

Company profile

Experienced TeamLow MOQFlexible CustomizationQuality Assurance

Foshan Hongkai Furniture Co., Ltd.

Guangdong, China

Business Type: Manufacturer/Factory CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 6 Years CertifiedNearest Port: Nansha PortAverage Response Time: ≤1.94h

AI-Powered supplier vetting

SummaryThe supplier is identified as a combined company with manufacturing, export, service, quality-control, and R&D-related offerings. It supports broad customization, including customization from designs and samples, and reports ODM availability. Manufacturing equipment is listed, with a one-person inspection function, but finished-product inspections have instructions without written records. The supplier lacks stated inventory, overseas warehouse, overseas showroom, overseas agents or branches, and offline trade-show participation. No valid manufacturing-capacity contract with related subcontractors is reported. Financial information for the periods provided shows zero operating revenue and zero cash activity, which raises substantial credibility concerns. No certification information or customer cases are provided.

Supplier typeThe supplier is explicitly classified as a combined company and describes offerings spanning general information, export trade, manufacturing, service, quality control, and R&D capacity. This indicates a multi-function supplier structure, although the record does not establish the specific legal or operational scope of each function.

After-Sales capabilityThe supplier reports no in-stock service capacity, overseas warehouse, overseas showroom, overseas agents or branches, or offline trade-show participation, and lists zero countries with overseas services. It does state acceptable quotation and payment terms and a one-month average lead time in both peak and off-season, but these do not establish after-sales support capability.

Financial creditThe supplied financial records show zero operating revenue, costs, profit-related figures, cash receipts, cash inflows, cash outflows, and current ratio for the stated periods. These explicit zero figures provide a serious negative signal regarding demonstrated financial activity and credibility.

Production capacityListed production equipment includes cutting, drilling, automatic drilling, sewing, welding, punching, and cutting-bed equipment, and the supplier reports a one-month average lead time year-round. However, it has no valid manufacturing-capacity contract with related subcontractors, no inventory capacity, and no overseas service infrastructure; quality inspection procedures also lack written records.

Customization capabilityThe supplier explicitly supports minor, flexible, and full customization, including customization from designs and samples, and reports ODM service availability. Its description also states that the development team handles the process from photos or drawings to finished products, providing direct evidence of broad customization capability.