Question 1

Are you a manufacturer?

Accepted Answer

We are a factory specialized in the production of furniture.

Question 2

Can I visit your factory?

Accepted Answer

Sure, you are welcome to visit us when you are in China. If you are in Wuxi, we can arrange the car to take you from anywhere.

Question 3

How long is the quality guarantee?

Accepted Answer

Prima will provide 5 years guarantee. You can call us or E-mail to us, we will reply you within 24 hours.

Question 4

Can I get my stairs in custom colors?

Accepted Answer

Yes, our company will provide you with customized services.

Question 5

Can I get my stairs customized?

Accepted Answer

Yes, let us know your special requirements and we'll design something just for you!

Question 6

How can I get the price?

Accepted Answer

In order to prepare an estimate, all we ask is that you send us a drawing to estimate from. Typically we're looking for a floor plan style drawing with some labeled dimensions. The drawing does not have to be an official architectural drawing and could even just a hand sketch. Photos are always a tremendous help as well.

Question 7

If we buy staircase from you, is it hard to install?

Accepted Answer

All of our stair kits are designed for easy assembly and installation for both the professional contractor or the DIY homeowner. No special tools are required.

Question 8

Are you able to arrange the shipment?

Accepted Answer

Sure! We can offer different shipping routes.

Question 9

Will you provide the shop drawing?

Accepted Answer

Yes, We will make the shop drawing based on your request and measurements after the order confirmed.

Product profile

Door

Style

Material

Customized

Folded

Condition

Project Solution Capability

MOQ

Installation

Transport Package

Specification

Trademark

Origin

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

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