Question 1

Are you a manufacturer or a trading company?

Accepted Answer

We are a manufacturer specializing in silicone sealants, sealing materials and related building decoration material products, located in Foshan City, Guangdong Province, China.

Question 2

What are your main products?

Accepted Answer

Our main products include silicone sealant, sealing fillers, high-performance sealing materials and related building decoration materials.

Question 3

Do you provide factory direct sales?

Accepted Answer

Yes. We are a factory direct supplier and can provide products directly to customers with competitive prices and stable supply.

Question 4

Do you support OEM service?

Accepted Answer

Yes, we support OEM service. We can produce according to customers'brand, label and packaging requirements.

Question 5

Do you support ODM service?

Accepted Answer

No, we currently focus on factory direct sales and OEM service

Question 6

What is your minimum order quantity?

Accepted Answer

For factory direct sales orders, there is no strict MOQ requirement. For OEM orders, the MOQ is 500 cartons.

Question 7

How many pieces are packed in one carton?

Accepted Answer

One carton can be packed with 12 pieces or 24 pieces according to customer requirements.

Question 8

What packaging options do you offer?

Accepted Answer

We offer soft package and hard package options. For OEM orders, customized labels and packaging can be discussed.

Question 9

What is your sample lead time?

Accepted Answer

Sample lead time will be confirmed according to specific product, packaging and sample requirements.

Question 10

What is your bulk order delivery time?

Accepted Answer

For bulk orders, the usual delivery time is about 7 to 15 days after order confirmation. The exact delivery time depends on order quantity, packaging requirements and production schedule.

Question 11

What payment terms do you accept?

Accepted Answer

We can accept L/C, T/T, D/P, Western Union, PayPal, Money Gram and other payment methods.

Question 12

Can you provide product documents?

Accepted Answer

Yes, we can provide related documents such as SDS, TDS, VOC and TSCA information according to customer requirements.

Question 13

Which markets do you mainly serve?

Accepted Answer

Our products are supplied to the Chinese market and overseas markets, including Europe and America.

Question 14

How do you control product quality?

Accepted Answer

We control product quality from raw material selection, production, filling, packaging and final inspection to help ensure stable quality before shipment.

Question 15

What is your after-sales policy?

Accepted Answer

If your order has not been shipped, is lost during transportation, or the products have quality problems upon arrival, you may apply for a refund. Please contact us with order details, photos or videos, and we will check the case and provide a suitable solution as soon as possible.

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Company profile

About Our Factory & Business Background

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