Question 1

Could you tell us about your company?

Accepted Answer

We're a Guangzhou-based manufacturer near Guangzhou South Railway Station, with over 8 years in the amusement equipment industry. We offer complete one-stop solutions for amusement centers.

Question 2

How do you support installation?

Accepted Answer

We provide clear, step-by-step installation guides. If you need extra help, we can also send our professional engineers to your site for on-site guidance to ensure smooth setup.

Question 3

What warranty do you offer?

Accepted Answer

Every piece of equipment comes with a 1-year warranty and full after-sales support. We'll help resolve any issues quickly to keep your venue running smoothly.

Question 4

How is project pricing determined?

Accepted Answer

Pricing depends on your final custom design. Just tell us your venue size, budget, and needs, and we'll create a cost-effective plan that maximizes your investment.

Question 5

Why choose your company?

Accepted Answer

1.Proven experience: 8+ years serving clients in 60+ countries.
2.Full customization: Fit any space, shape, and budget. 
3.End-to-end support: From design to installation and after-sales. 
4.Reliable quality: Safety-focused products with 1-year warranty. 
5.Great value: Competitive pricing without compromising on quality.

Question 6

Are the trampoline materials safe and non-toxic for children?

Accepted Answer

All materials are non-toxic, lead-free, and eco-friendly. The frames use anti-rust galvanized steel, and the mats are made of high-density, flame-retardant PVC to meet international safety standards.

Question 7

Can I customize the size and shape of the trampoline park?

Accepted Answer

Absolutely! We offer full customization for both size and shape. Whether you have a small indoor space or a large commercial venue, we can design a trampoline layout that fits perfectly and maximizes your usable area.

Question 8

What is the minimum ceiling height required for an indoor trampoline?

Accepted Answer

The recommended ceiling height is 4-5 meters to ensure safe jumping space. We can adjust the design based on your site conditions to maximize safety and fun.

Question 9

Can the trampoline park have a custom theme or color scheme?

Accepted Answer

Yes! You can choose from a wide range of color palettes and themes such as sports, space, or cartoon styles. We'll match the design to your brand, venue theme, or target audience to create a unique and attractive play space.

Question 10

Can I add or remove specific play features in the trampoline park?

Accepted Answer

Of course! Our trampoline parks use a modular design, so you can choose exactly which features to include, such as foam pits, slam dunk zones, dodgeball courts, or climbing walls. We'll build a setup that matches your business goals and customer needs.

Question 11

Can I customize the safety features of the trampolines?

Accepted Answer

Yes, we can adjust safety elements based on your requirements. This includes the height of safety nets, the thickness of protective padding, and even the type of mats used, while ensuring all customizations still meet international safety standards.

Question 12

Can you design a trampoline park to fit a specific budget?

Accepted Answer

Absolutely! We'll work with you to create a customized plan that balances your budget, space, and business goals. Our team can suggest different materials or feature combinations to keep costs within your range without compromising safety or quality.

Question 13

Can the trampoline park be customized for specific age groups or customer types?

Accepted Answer

Absolutely! We can design separate zones for toddlers, kids, teenagers, or even adults. Whether it's a family-friendly park, a teen-focused extreme zone, or a fitness-oriented setup, we'll tailor the layout and difficulty levels to match your target audience.

Question 14

Can I adjust the safety features and play intensity to match local safety regulations?

Accepted Answer

Yes, we will adapt the trampoline design to meet your country's safety standards. This includes adjusting the height of safety nets, the softness of landing pads, and the type of equipment, while keeping the play experience fun and engaging for visitors.

Question 15

How are the trampolines packaged for international shipping?

Accepted Answer

All parts are disassembled and packed in fumigated wooden cases with foam protection. This ensures safe delivery to your port, even for long-distance shipments.

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