Question 1

Will the light get hot after being on for a long time?

Accepted Answer

Adopted low-power LED lamp beads. The body stays cool after long-hour operation, no overheating problem and safe for touching.

Question 2

How to maintain and clean the night light?

Accepted Answer

Please power off first, then wipe the surface with a dry soft cloth. Do not soak or rinse it with water.

Question 3

Does the light have flicker problem?

Accepted Answer

No flicker at all. The stable light source effectively protects eyes, ideal for long-time use at night.

Question 4

What scenes is this lamp suitable for?

Accepted Answer

Bedside bedroom nursery midnight feeding dorm desk decoration atmosphere creating

Question 5

Can it be used while charging?

Accepted Answer

Yes, it supports working while charging. We recommend using a standard 5V charger for safety.

Question 6

How can we ensure product quality?

Accepted Answer

Before mass production, we will conduct pre sample testing, and the samples will pass quality testing before producing the final product. Before shipment, we will conduct a final inspection, and the goods will only be shipped after passing the inspection.

Question 7

Can we customize for bulk gift orders suitable for cross-border gift sales?

Accepted Answer

Support bulk wholesale orders cute healing design fits European American holiday gift market.

Question 8

Is the light harsh to eyes will it hurt eyes when sleeping with light on?

Accepted Answer

Diffused silicone warm yellow flicker-free soft light eye-protecting for sleeping at night

Question 9

Is this product suitable for young kids? Any usage tips?

Accepted Answer

It is safe for children over 3 years old. We suggest kids use it under adult supervision, and do not disassemble the internal electronic parts randomly.

Question 10

Is the bottom button complicated to operate, easy for elders and kids?

Accepted Answer

Single simple button, switch light and set timer with one press, easy for all ages.

Question 11

Is the glass lampshade fragile and how is its shock resistance?

Accepted Answer

High borosilicate glass resists heat and temperature change, avoid heavy drops while minor daily knocks won't break it.

Question 12

Can the switch adjust brightness or only control on and off?

Accepted Answer

The cord button only controls power on/off with fixed single brightness, brightness parameters can be adjusted via OEM customization.

Question 13

What power devices fit the USB port, can power banks work?

Accepted Answer

All standard 5V USB output devices including power banks laptops and phone adapters are compatible.

Question 14

Can we revise it to have gradient color switching?

Accepted Answer

Current version has fixed colorful effect, multi-color switching can be developed for large OEM orders.

Question 15

What accessories are in the gift box and do we buy cords separately?

Accepted Answer

Standard set includes lamp 1.3m switch cord and manual with no extra accessories needed.

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