Question 1

Will the light get hot after being on for a long time?

Accepted Answer

Adopted low-power LED lamp beads. The body stays cool after long-hour operation, no overheating problem and safe for touching.

Question 2

How to maintain and clean the night light?

Accepted Answer

Please power off first, then wipe the surface with a dry soft cloth. Do not soak or rinse it with water.

Question 3

Does the light have flicker problem?

Accepted Answer

No flicker at all. The stable light source effectively protects eyes, ideal for long-time use at night.

Question 4

How can we ensure product quality?

Accepted Answer

Before mass production, we will conduct pre sample testing, and the samples will pass quality testing before producing the final product. Before shipment, we will conduct a final inspection, and the goods will only be shipped after passing the inspection.

Question 5

Can we customize for bulk gift orders suitable for cross-border gift sales?

Accepted Answer

Support bulk wholesale orders cute healing design fits European American holiday gift market.

Question 6

Is this product suitable for young kids? Any usage tips?

Accepted Answer

It is safe for children over 3 years old. We suggest kids use it under adult supervision, and do not disassemble the internal electronic parts randomly.

Question 7

Can we print buyer brand logo, what is the MOQ?

Accepted Answer

Silk print logo on lamp and box with low MOQ, tiered discount price for large bulk orders.

Question 8

Will the ABS shell crack after falling down?

Accepted Answer

Thickened integrated ABS shell is shock resistant, less damage during transport and daily use.

Question 9

What charging port, can ordinary Type-C cable charge it?

Accepted Answer

Standard USB-C port, compatible with all common Type-C mobile phone charging cables.

Question 10

How long is the runtime after full charge?

Accepted Answer

Low brightness:9~11h; medium:6~7h; high:3~5h.

Question 11

What accessories are included?

Accepted Answer

Main lamp + Type-C charging cable + user manual + color gift box.

Question 12

Does the light flash with music rhythm?

Accepted Answer

Light and audio work independently, no sound-activated rhythm light for current version.

Question 13

How many light colors, can we lock single color steady on?

Accepted Answer

Three colors cycle, each color can stay steady without auto changing.

Question 14

Can we mix multiple lamp models in one carton?

Accepted Answer

Mixed batch is allowed, freely combine styles for unified sea shipment.

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