SummaryGenuineso (Xiamen) Import & Export Co., Ltd. is a China-based limited trading company in Fujian, offering shoes, bags, and clothes. It reports 90% export sales and four years of export experience, with Xiamen as its nearest port and CIF/EXW quotation terms. The supplier provides minor customization but launched no new products in the past year. Its stated quality philosophy emphasizes zero defects and complaints, yet the investigation found no written procedures or records for service assessment, corrective and preventive actions, or complaint handling. The company has one employee, no overseas warehouse, showroom, agents or branches, and no offline trade-show participation. A CTI audit is recorded for April 1, 2026 to March 31, 2027, but the audit evaluation result is listed as 0 without an explained rating scale. Financial-period entries are provided, but no substantive financial performance details are available.
Supplier typeThe supplier is explicitly identified as a limited company and trading company, based in Xiamen, Fujian, China. Its stated scope covers import/export agency and sales of shoes, bags, clothes, and certain other listed items, indicating an intermediary trading model rather than a disclosed manufacturing operation.
After-Sales capabilityThe company states that it controls quality through after-sales service and targets zero complaints. In contrast, it reports no written procedures or records for service-capability assessment, corrective and preventive actions, or effective customer-complaint handling, leaving formal after-sales controls demonstrably underdeveloped.
R&D capabilityThe supplier explicitly launched no new products during the past year. Its stated design capability is limited to minor customization, which does not provide evidence of strong product-development or innovation capacity.
Customization capabilityThe supplier explicitly reports minor customization capability. This confirms some customization support, but the scope is limited and no evidence is provided for extensive design, engineering, or complex bespoke production services.
Product Q&A
Q:Are you a factory or trading company?
A:
We are source manufacturer and have the factory , located in Gangzhou,GuangDong,China
Q:Can you accept customized my own logo product?
A:
Yes, pls send your original samples or sketches, then we can go head to check more details info as well as the best price, shipment, layout etc accordingly.
Q:How can I get a sample?
A:
We can provide free existing products sample (in stock) for you evaluation. Usually via express, such as DHL, Fedex, UPS, TNT etc, freight collected
Q:How much will you charge for new customized development item?
A:
For OEM/customized item, new moulds are needed for producing. Normally USD50 for a design, for buckle that depends on design and size. But mould cost can be refunded once total orders qty can meet within one year.
Q:Can I get samples first of my own design, and then start the orders?
A:
Yes, of course. We will charge mould cost and send pre-production samples (freight collected) for you approve & test. The orders will be start once get you confirmation.
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