SummaryThe supplier is identified as a factory in Tianchang, Chuzhou, operating in ground-source heat pumps, water-heating equipment, ventilation equipment, and automation-control systems. It reports valid qualifications for its stated business scope, ISO9001:2015 certification, six to ten quality-control staff, and one production line. Customization and OEM services for well-known brands are available. However, the supplier lacks an SDK, has no valid manufacturing-capacity contract with related subcontractors, and reports no standardized outsourcing procedure or ongoing production-volume reconciliation. Service procedures are partly documented, with clear complaint-handling procedures and records, but corrective/preventive-action procedures are not documented. Exporting began one year ago, while overseas warehouse and showroom capabilities are unavailable.
Supplier typeThe supplier is explicitly identified as a factory located in Tianchang, Chuzhou, and its business scope covers R&D, production, sales, technical services, and import/export activities for heat-pump, water-heating, ventilation, and automation-control products.
CertificationsThe supplier states that its business scope includes valid qualifications, and it holds an ISO9001:2015 certificate. The available evidence supports certification and qualification holdings, although it does not specify the detailed scope or validity dates of the qualifications.
After-Sales capabilityThe supplier has a clear customer-complaint procedure with followed records and written service-assessment procedures, but the assessment procedures lack records and no written corrective/preventive-action procedures or records are available. It also lacks overseas warehouses and showrooms, which limits documented overseas service infrastructure.
R&D capabilityThe supplier reports R&D capability across heat pumps, water-heating equipment, ventilation equipment, and automation-control systems, but explicitly has no available SDK. This supports product-development activity but indicates a limitation in SDK-based development support.
Production capacityThe supplier operates one production line, reports six to ten quality-control staff, maintains in-stock capacity, and states one-month lead times in both peak and off-peak seasons. Nevertheless, it lacks ongoing batch-volume reconciliation and a standard operating procedure for outsourcing, while no valid manufacturing-capacity contract exists with related subcontractors.
Customization capabilityThe supplier explicitly supports customization from samples, designs, full and minor customization, and flexible customization, and reports OEM service for well-known brands. These statements provide direct evidence of broad customization and OEM capability.
Client casesThe supplier states that it provides OEM services for well-known brands, which is evidence of brand-customer experience. However, no specific customer names, projects, products, or performance outcomes are provided, so the breadth and verifiability of customer cases remain limited.