CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 14 years CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤2.43h
AI-Powered supplier vetting
SummaryThe supplier specializes in laser intelligent solutions with a strong emphasis on quality and customization capabilities. They hold ISO9001:2015 and ISO14001 certifications, ensuring compliance with industry standards. While their financial data is limited, they have a reasonable number of research and development engineers and provide ODM services. However, they have not collaborated with Fortune 500 companies and lack overseas facilities and showroom presence.
Supplier typeThe supplier is committed to becoming a leading provider of laser intelligent solutions, focusing on technology and value.
CertificationsThe supplier holds ISO9001:2015, ISO14001, and CE certifications, demonstrating compliance with quality and environmental management standards.
After-Sales capabilityThe supplier has a strong after-sales service policy with 21 quality testing processes to ensure high customer satisfaction.
R&D capabilityThe supplier has R&D capabilities with 45 engineers and offers ODM services, but did not launch new products last year.
Production capacityThe supplier conducts 100% finished product inspection and has a production capacity of 3,500 laser cutting machines annually.
Customization capabilityThey offer a wide range of customization options, including full, minor, and flexible customizations from samples or designs.
Client casesThe supplier has not collaborated with Fortune 500 companies and has a moderate repeat buyer preference rate of 10-30%.
Product Q&A
Q:What is the warranty period for the laser source?
A:
The IPG laser source comes with a 2-year warranty. Other parts have a 1-year warranty, excluding optical and consumable parts.
Q:What happens if the equipment fails after the warranty expires?
A:
If out of warranty, engineers will be sent to your factory as soon as possible. You will only be charged for the cost of parts.
Q:Is on-site installation and training available?
A:
Yes, technicians can be sent to your factory for free training and debugging. Customers only need to provide accommodation and cover air tickets/visa fees.
Q:Can the working area and laser power be customized?
A:
Yes, working areas range from 3000*1500mm to 8000*2500mm, and laser power is optional from 1000W to 12000W.
Q:How does the remote diagnosis service work?
A:
Technicians can check running status and perform troubleshooting via remote access, saving time on on-site visits.
Send Inquiry
*To:Dongguan Glory Star Laser Technology Co., Ltd.
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