What is the warranty period?

The entire machine is covered under a one-year warranty. However, the evaporator drum comes with an extended five-year warranty against leakage or deformation, promising a free replacement if necessary.

What ice thickness does the machine produce?

The machine produces flake ice with a thickness of 1.5-2mm.

Grant Stainless Steel Ice Generator 5-20ton Complete Flake Ice Unit

Name: Grant Stainless Steel Ice Generator 5-20ton Complete Flake Ice Unit
Brand: ZHEJIANG GRANT REFRIGERATION EQUIPMENT MANUFACTURING CO., LTD.
SKU: 2148837595

Zhejiang, ChinaZHEJIANG GRANT REFRIGERATION EQUIPMENT MANUFACTURING CO., LTD.

US$23,070.00-71,441.00

1 Piece

Product profile

After-sales Service

Long Time

Warranty

One Year

Ice Making

Spraying

Model NO.

FF5WR-FF10WR

Cooling Way

Water Cooled

Automation

Unit Structure

Integral

Machine Size

Large

Ice Temperature

-5℃~-10℃

Ice Shape

Flake Ice

Application Fields

Food Processing

Certification

RoHS, UR, CE

Condition

New

Material

Stainless Steel

Ice Thickness

1.5-2mm

Model No.

FF5wr-FF20wr

Transport Package

Wooden Pallet

Specification

800*750*745mm

Trademark

GRANT or OEM

Origin

Ningbo, China

HS Code

8418699020

Production Capacity

200PCS/Month

Key features

Full Stainless Steel Evaporator: Robust full stainless steel evaporator meets highest food sanitation standards.

Extended Evaporator Warranty: Evaporator drum has a 5-year warranty against leakage or deformation.

Modular Design Efficiency: Innovative modular design significantly amplifies stainless steel heat transfer efficiency.

Flexible Customization Options: Customizable material, ice thickness, and model number to meet specific needs.

Multiple Refrigerant Options: Supports R22, R404A, R507A, R448A, and R449A refrigerants for versatility.

Wide Power Supply Compatibility: Compatible with 380V/50HZ, 220V/60HZ, and 440V/60HZ power supplies.

Professional Installation Support: Engineers available for machines over 5 tons; manuals and video support provided.

Comprehensive Quality Assurance: 100% inspection for finished products; bulk cargo matches provided samples.

Company profile

Importers and ExportersIn-stock Capacity

ZHEJIANG GRANT REFRIGERATION EQUIPMENT MANUFACTURING CO., LTD.

Zhejiang, China

CertifiedBusiness Type: Manufacturer/Factory CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 1 Years CertifiedNearest Port: Ningbo Port, Shanghai PortAverage Response Time: ≤2.96h CertifiedTerms of Payment: LC, T/T, PayPal, etc.

AI-Powered supplier vetting

SummaryGrant Ice Systems demonstrates established export experience, flexible customization, OEM/ODM capability, documented quality and service procedures, and ISO9001/ISO14001 and CE certifications. It reports cooperation with Fortune 500 companies, strong repeat-buyer preference, in-stock capability, three production lines, and a valid contract structure with related subcontractors. Overseas support includes debugging, repair, maintenance, training, and installation. Financial records are indicated for 2021–2023, but no substantive financial performance values are provided. Innovation resources appear limited to three R&D engineers, no available SDK, and confirmation of new products in the past year. The supplier lacks overseas warehouses and showrooms, which may limit local service infrastructure.

Supplier typeThe supplier operates manufacturing lines, maintains valid manufacturing contracts with related subcontractors, provides in-stock capability, and offers OEM and ODM services. These details support classification as a manufacturer with OEM/ODM and supply-chain capabilities.

CertificationsThe supplier reports ISO9001:2015 and ISO14001/ISO14001:2015 management-system certifications, plus CE product certification and product compliance certification. The repeated certification evidence indicates established quality, environmental, and product-compliance credentials.

After-Sales capabilityThe supplier has documented procedures for finished-product inspection, complaint handling, quality assurance, traceability, corrective actions, and supplier-service assessment. It offers overseas debugging, repair, maintenance, training, and installation, but has no overseas warehouse or showroom.

R&D capabilityThe supplier reports three R&D engineers, new products launched during the past year, product-information R&D capability, and ODM services. However, it explicitly has no available SDK, and the limited stated R&D staffing prevents a broader conclusion about innovation scale.

Production capacityThe supplier operates three production lines, has valid manufacturing agreements with related subcontractors, maintains inventory capability, and reports one-month average lead times in both peak and off-season periods. These details support established production and fulfillment capability, although capacity volume is not stated.

Customization capabilityThe supplier explicitly offers flexible and full customization, together with ODM services and OEM production for popular brands. This directly supports strong customization and contract-manufacturing capability.

Client casesThe supplier reports cooperation with Fortune 500 companies and an 80%–100% preference among repeat buyers. These are direct indicators of recognized customer experience and repeat-business strength, although specific customer names and project details are not provided.

Product Q&A

Q:What is the delivery time?

Our delivery time frame stands at 2 weeks for ice machines ranging from 0.3 to 3 tons, and extends to 5-6 weeks for units exceeding 5 tons.

Q:Is customization available?

Absolutely, we offer bespoke customization services tailored to fulfill your unique requirements.

Q:What payment methods are supported?

We typically require a 30% upfront payment, with the remaining 70% due prior to shipment.

Q:How is installation handled?

Customers can undertake self-installation with comprehensive manuals, online guides, and live video support provided by GRANT. For machines above 5 tons, our skilled Grant engineers are available to perform installations.

Q:Who covers installation engineer expenses?

Our valued customers will be responsible for covering all expenses related to the engineer's visit during the installation process, which includes transportation.