Question 1

What is the Minimum Order Quantity (MOQ)?

Accepted Answer

For standard items like poles, the MOQ is usually 1 piece for trial orders. For customized towers, the MOQ depends on design complexity, but we are flexible for small batches.

Question 2

Can you provide OEM/ODM services?

Accepted Answer

Absolutely. We have a dedicated engineering team to customize solutions based on your drawings, wind load, soil conditions, brand specifications, and structural designs.

Question 3

How do you guarantee the quality of your towers?

Accepted Answer

We implement a 3-Stage Quality Control process: Raw Material Inspection, In-Process Inspection, and Final 100% inspection on dimensions and galvanization thickness. We also provide video/photos for approval.

Question 4

Do your products meet international standards?

Accepted Answer

Yes. Our products comply with ANSI/TIA-222, ASTM, BS, DIN, and GB. We can also arrange third-party inspections by SGS, BV, or Intertek.

Question 5

What is the production lead time?

Accepted Answer

Generally, it takes 15-25 working days after receiving the deposit and finalizing drawings. Urgent orders can be prioritized upon request.

Question 6

How do you pack the towers for shipping?

Accepted Answer

Steel poles are packed in bundles with nylon straps and soft mats. Tower parts are packed in steel frames or bundles with item numbers. Threaded parts are protected with plastic caps.

Question 7

What are your payment terms?

Accepted Answer

Standard terms are 30% T/T deposit in advance and 70% balance before shipment. For large projects, L/C at sight or other flexible terms are available.

Question 8

Do you provide on-site installation guidance or technical support?

Accepted Answer

Yes. We offer 24/7 technical support with remote guidance via video call. For large-scale projects, on-site technical guidance can be arranged.

Question 9

What is the warranty period and after-sales protection?

Accepted Answer

Our galvanized towers come with a 10-year warranty against corrosion and a 30-year structural lifespan. We provide 24/7 after-sales support including emergency response and maintenance advice.

Question 10

Can you customize towers according to local wind load codes and soil conditions?

Accepted Answer

Absolutely. Our R&D team specializes in custom designs, optimizing structures based on local wind load data, soil bearing capacity, and electrical standards.

Product profile

Customization

Structure

Shape

Standard

Material

Belly Bar Shape

Certification

Condition

Surface Treatment

Steel Material Grade

Applicable Scope

Design Lifespan

Wind Resistance

Manufacturing Process

Installation Method

Application Scene

Customization Service

Corrosion Protection

Transport Package

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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