Question 1

What is the Minimum Order Quantity (MOQ)?

Accepted Answer

For standard items, the MOQ is usually 1 piece for trial orders. For customized towers, the MOQ depends on design complexity, but we are flexible and willing to discuss small batches for new partners.

Question 2

Can you provide OEM/ODM services?

Accepted Answer

Absolutely. We have a dedicated engineering team that can customize solutions based on your specific drawings, wind load requirements, and soil conditions, including custom painting and logos.

Question 3

How do you guarantee the quality of your towers?

Accepted Answer

We implement a 3-Stage Quality Control process: Raw Material Inspection, In-Process Inspection of welding and drilling, and Final 100% inspection on dimensions and galvanization thickness before packing.

Question 4

Do your products meet international standards?

Accepted Answer

Yes. Our products are manufactured in strict compliance with international standards such as ANSI/TIA-222, ASTM, BS, DIN, and GB. Third-party inspections by SGS, BV, or Intertek are available.

Question 5

What is your production lead time?

Accepted Answer

Generally, it takes 15-25 working days after receiving the deposit and finalizing the drawings. Urgent orders can be prioritized upon request.

Question 6

How do you pack the towers for shipping?

Accepted Answer

Steel poles are packed in bundles with nylon straps and soft mats. Tower parts are packed in steel frames or bundles with item numbers marked. Threaded parts are protected with plastic caps.

Question 7

What are your payment terms?

Accepted Answer

Our standard term is 30% T/T deposit in advance, and 70% balance before shipment (or against the copy of B/L). L/C at sight is available for large projects.

Question 8

Do you provide on-site installation guidance?

Accepted Answer

Yes. We offer professional technical support, including remote guidance via video call. For large-scale projects, we can arrange on-site technical guidance to ensure smooth installation.

Question 9

What is the warranty period?

Accepted Answer

Our galvanized transmission towers come with a 10-year warranty against corrosion and a 30-year structural lifespan, supported by 24/7 after-sales service.

Question 10

Can you customize towers according to local wind load codes?

Accepted Answer

Absolutely. Our R&D team specializes in custom designs, optimizing tower structures based on local wind load data, soil bearing capacity, and local electrical standards.

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