How do you handle after-sales issues?

Quality issues are resolved within 48 hours with replacement or return as agreed.

What certifications does the product have?

The product is certified by CE, ISO, and SGS.

Best-Liked Hollow WPC Decking Waterproof Fire-Rated for Garden Patio

Name: Best-Liked Hollow WPC Decking Waterproof Fire-Rated for Garden Patio
Brand: Hangzhou Guanfei New Environmental Protection Materials Co., Ltd.
SKU: 2271808505

Zhejiang, ChinaHangzhou Guanfei New Environmental Protection Materials Co., Ltd.

US$26.55

100 Square Meters

Product specifications

model

Product profile

Customization

Available

After-sales Service

15years

Warranty

5years

Model NO.

Seamless flooring

Thickness

24mm

Style

Modern

Environmental Standard

Function

Waterproof, Anti-Static, Soundproof, UV Resistant,Insect Infestation,Resistant to Rot

Pattern

Wood Grain

Color

Customized,Red Cedar,Teak Tone,Coffee Color

Certification

CE,ISO,SGS

Usage

Household, Outdoor, Commercial, Residential,Terrace,Park,Pool,Garden,Courtyard

Customized

Length

Customized

Material

60% HDPE, 30% Wood Fiber, 10% Additives

Profile

Hollow

Surface

Sand,Brush,Groove,Wood Grain+Grooves

Mounting Accessories

Available

MOQ

100sqm

Advantage

Eco - Friendly,Easy Maintenance,Low Maintenance

Model No.

Seamless Flooring

Transport Package

Regular Package

Specification

144mm*24mm

Trademark

Guanfei

Origin

China

HS Code

3918109000

Production Capacity

800000m Per Month

Key features

5-Year Warranty Coverage: Comprehensive 5-year warranty for mechanical defects and quality issues.

Waterproof & Rot Resistant: Withstands outdoor harsh conditions, moisture-proof, and moth-proof.

Eco-Friendly Material: Made of 60% HDPE and 30% wood fiber, recyclable and formaldehyde-free.

Customizable Colors & Sizes: Available in Red Cedar, Teak Tone, Coffee Color, and custom lengths.

Low Maintenance Design: No painting or waxing needed; clean daily stains with water.

Fast Response Support: Dedicated team responds within 2 hours with 8 years of experience.

Easy Snap-Fit Installation: Lightweight design saves labor and time during assembly.

Stable Aesthetics: Non-fading and non-deforming with rich wood-like textures.

Company profile

Importers and ExportersQuality AssuranceIn-stock CapacityFast Delivery

Hangzhou Guanfei New Environmental Protection Materials Co., Ltd.

Zhejiang, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 1 year CertifiedNearest Port: Shanghai Port, Ningbo PortAverage Response Time: >24h

AI-Powered supplier vetting

SummaryThe supplier operates in metal-related business and is also described as exporting wood-plastic products and accessories. It has one production line, three experienced export-trade staff, inventory capability, and stated quality assurance. SGS environmental testing and ISO 9001 certification were reported in 2023. The supplier offers customization, ODM, and OEM services, including customization from samples and designs. However, it lacks a valid manufacturing contract with related subcontractors, overseas warehouses, overseas branches or agents, and offline trade-show participation. Service-control documentation is weak: there are no written supplier-assessment, corrective-action, complaint-handling, or outsourcing procedures, and no approved-supplier list. No new products were reported in the past year, and no SDK or 3D software design service is available. Financial information is insufficient for a positive credibility assessment. Customer cases are not explicitly provided.

CertificationsThe company description states that it passed SGS environmental testing and obtained ISO 9001 quality management system certification in 2023. These are explicit certification-related credentials supporting quality and environmental management capability.

After-Sales capabilityThe supplier has inventory capability and accepts multiple service quotation and payment terms, but it has no overseas warehouse, overseas showroom, overseas agent or branch, and serves zero overseas countries according to the provided data. Complaint handling and corrective/preventive actions have no written procedures or records, indicating limited documented after-sales infrastructure.

Production capacityThe supplier has one production line, three experienced export-trade staff, and in-stock capability. However, there is no valid manufacturing contract with related subcontractors, no continuous quantity reconciliation for production batches, and no standard outsourcing procedure. These explicit control gaps weaken the overall production capability assessment.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also provides ODM and OEM services, providing direct evidence of broad customization capability.