Question 1

Am I able to refill to this aroma diffuser?

Accepted Answer

Yes, you can refill the bottle when the essential runs out, and alcohol for clean maintaining.

Question 2

Will it come with the retail box?

Accepted Answer

Yes, we will send it with the retail box in blank (without any logo on it).

Question 3

Can I print / stick my logo on machine?

Accepted Answer

Yes, you can if the order reach up to 200 pieces per model. We will arrange the logo production if you can provide logo design in CDR/ AI format.

Question 4

Can we get the sample to check before place large order?

Accepted Answer

Yes, sample order is accepted for evaluation/testing before bulk order.

Question 5

Could you offer wholesale price?

Accepted Answer

Quantity will make the price different, kindly contact us for latest quotation.

Question 6

How can I order this scent diffuser for home?

Accepted Answer

Email us with the models and quantity you need, our staff will follow your request up.

Question 7

How do you ship the home scent machine?

Accepted Answer

by DHL, UPS, FedEx, Aramex, TNT, Dpex, etc. Mass & Customize orders by air/sea.

Question 8

What's the material of this aroma scent diffuser?

Accepted Answer

It's aluminium alloy/metal/PMMA outer, for its good look, and to protect the shell from damage by oil.

Question 9

How can I adjust the flavor concentration of hotel aroma diffuser?

Accepted Answer

You can set the flavor concentration by adjusting the WORK/PAUSE time within 300 seconds each. e.g.: work for 30 seconds, pause for 60 seconds; work for 90 seconds, pause for 50 seconds; Button-control Settings: Press SET/UP/DOWN buttons to set hour/minute/work day separately. 1. Set Event 1 to Event 4 to set 4 work period within 24 hours. 2. Work day settings: Mon./Tues./Wen./Thur./Fri./Sat./Sun.- individual day; From Mon. to Sun.; Mon./Wen./Fri.; Tues./Thur./Sat.; Mon./Tues./Wen.; Tues./Wen./T

Question 10

How can I order this diffuser machine?

Accepted Answer

Email us with the models and quantity you need, we will follow your request up and arrange production and delivery for you based on your request.

Question 11

How do I ask for after-sale service?

Accepted Answer

Contact our staff directly, our team will guide you.

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