Question 1

What if I have no import experience?

Accepted Answer

We have rich export experience.As long as you have an import license,please leave the rest to us!We will help you choose the most suitable transportation service and deliver the products safely and accurately to the desired location.

Question 2

What are your main products?

Accepted Answer

Our main products are various steel products,such as nails,steel plates,high-speed guardrails,steel coils,etc.,as well as powder coatings. Materials include galvanized, aluminized zinc, lead, zinc-aluminum-magnesium etc. Powders include epoxy powder coatings, pure polyester powder coatings, epoxy-polyester powder coatings,and polyethylene thermoplastic powder coatings.

Question 3

Do you offer customized product services?

Accepted Answer

Of course.We can design and produce the products you need according to your specifications and drawings.For example:special sizes,special controls,OEM production,etc.

Question 4

How soon can I get a quotation?

Accepted Answer

Please provide product specifications,such as material,size,quantity,and other requirements.We usually quote within 6 hours.Steel and powder prices fluctuate daily with the market.Our prices are very competitive because we are a factory.If you are in a hurry for a quotation,please call us or inform us by email so that we can prioritize your inquiry.

Question 5

Are you a manufacturer?

Accepted Answer

Yes,we are a manufacturer.We are a factory with 17 years of experience in producing steel pipes and galvanized coils.We have our own factory in Shandong.You can get genuine factory prices and quality from us.Welcome to contact us!

Question 6

Can we visit your factory?

Accepted Answer

Of course.We welcome you to visit our factory in person or through online video to learn more about our strength and quality.Once we receive your itinerary,we will arrange a professional sales team to follow up on your inquiry.

Question 7

What equipment does your factory have?

Accepted Answer

Our factory is equipped with advanced processing and testing equipment,such as hot-rolled product production lines,cold-rolled seamless steel pipe production equipment,cold-rolled coil production equipment,custom steel cutting equipment,ultrasonic testing systems, elemental analyzers,coating thickness gauges,etc.,which ensures higher product quality and production efficiency.

Question 8

How do you ensure product quality?

Accepted Answer

All products must undergo three inspections throughout the production process,including production,cutting,and packaging.The goods will be accompanied by a factory inspection report.

Question 9

How can I trust you?

Accepted Answer

We firmly believe that integrity is the life of a company.We welcome you to visit our factory in Shandong,China,and inspect our company,factory,and products through video,live streaming,and other means.In addition,there is the trade guarantee of China's manufacturing industry,and your orders and funds will be well protected.

Question 10

How can I get samples? Do I need to pay?

Accepted Answer

We offer free samples.You just need to send us an inquiry or contact us by email or phone.After discussion,we will prepare the samples for you.Welcome to contact us to get free samples!

Question 11

What is your delivery time?

Accepted Answer

Different products and purchase quantities have different delivery times.Under the premise of ensuring quality,we will deliver as soon as possible.Generally,if the goods are in stock,it takes 7 to 14 days.If the goods are out of stock,it takes 25 to 45 days.

Question 12

What is the transaction process for your in-stock products?

Accepted Answer

We have various types and specifications of products for you to choose from.After communication and selection of products:
1.We will plan the most suitable transportation method for you and calculate the cost,then issue a formal invoice immediately.
2.Recheck the quality,and the goods will be dispatched within 1 to 2 working days after payment.
3. We will send you a tracking number via email and help you track the package until it reaches you.

Question 13

Can you arrange the shipment?

Accepted Answer

Of course,we have been cooperating with freight forwarders for many years.We are their VIP customers and can offer you the most favorable prices and professional services.

Question 14

Which port is the loading port?

Accepted Answer

Usually,we ship from the ports of Tianjin and Qingdao.If you need,you can also choose other ports.We support customized services.

Question 15

How should the products be packaged?

Accepted Answer

According to the characteristics of the products and the mode of transportation,they will be fixed in the most suitable and stable way to ensure that there will be no problems such as bumps,corrosion,and scratches during transportation.

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