How does the after-sales service work?

We offer 24-hour online service. Your emails will be replied to within 12 hours. We provide technical support and free parts for warranty-covered defects.

What certifications does the machine have?

The machine is certified with CE and ISO9001, ensuring it meets international standards for safety and quality management.

CE 2000kg Chocolate Conche in Chocolate Grinding Machine

Name: CE 2000kg Chocolate Conche in Chocolate Grinding Machine
Brand: Gusu Food Processing Machinery Suzhou Co., Ltd.
SKU: 855509505

Jiangsu, ChinaGusu Food Processing Machinery Suzhou Co., Ltd.

US$20,000.00-30,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

Online

Warranty

1 Year

Model NO.

JMJ2000

Certification

CE, ISO9001

Power Source

Electric

Process

Thermal Processing

Automatic Grade

Automatic

Application

Ice Cream, Candy, Chocolate, Popcorn, Chips, Biscuit, Donut

Customized

Capacity(L)

2000

Fineness(μm)

20-25

Mill Time(H)

18-24

Motor Power(Kw)

N.W.(Kg)

5300

Outer Size(mm)

2990*1920*2200

Transport Package

Sea Transportation

Specification

2990*1920*2200

Trademark

GUSU

Origin

China

HS Code

8438200000

Production Capacity

200 Sets/ Month

Key features

Advanced PLC Control: Features fourth-generation PLC system control with automatic motor tightening and loosening for stable performance.

Multi-Function Processing: Capable of refining, grinding, deodorization, and dehydration for chocolate, jam, peanut butter, and liquid fats.

CE and ISO9001 Certified: Meets international safety and quality standards with CE and ISO9001 certifications for reliable operation.

Customizable Capacity: Offers flexible customization options including capacity, fineness, and motor power to suit specific production needs.

Energy Efficient Design: Designed for energy saving with durable, leakage-proofing construction and easy maintenance features.

1-Year Warranty Coverage: Provides a 1-year warranty covering mechanical defects, with free replacement parts for design-related issues.

24/7 Online Support: Offers 24-hour online service with email replies within 12 hours to solve any technical problems promptly.

Low MOQ for Flexibility: Supports a Minimum Order Quantity of just 1 unit, allowing for flexible purchasing and trial orders.

Company profile

Years of Export ExperienceManagement CertificationProduct Certification

Gusu Food Processing Machinery Suzhou Co., Ltd.

Jiangsu, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 40 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤5.45h

AI-Powered supplier vetting

SummaryGusu is an established food-industry equipment supplier with over 45 years of experience and export activity beginning approximately 40 years ago. It provides extensive customization and ODM services, supported by CAD use, documented R&D processes, and four patents. Production evidence includes four quality inspectors, standardized finished-product inspection instructions, and stated annual output for conche machines. Service controls include written procedures for corrective actions, complaints, supplier assessment, and quality assurance. However, the evidence does not identify certifications, customer cases, or overseas service coverage, and indicates no recent new-product development, no overseas agents or warehouses, no inventory service, and no valid manufacturing contract with related subcontractors.

Supplier typeThe supplier presents itself as a food-industry equipment company with over 45 years of operating experience. It has exported for approximately 40 years, and exports account for 51%–70% of total sales, including agent-assisted exports.

After-Sales capabilityThe supplier has documented corrective/preventive-action and customer-complaint procedures, indicating structured service handling. However, it reports no overseas agents or branches, overseas warehouse, showroom, or in-stock service capability, limiting demonstrated overseas after-sales infrastructure.

R&D capabilityThe supplier supports ODM and multiple customization modes, uses CAD, maintains auditable design input/output, review, verification, and validation records, and reports four patents. However, it also states that no new products were developed during the past year, so the evidence supports established R&D capability but not recent product innovation.

Production capacityProduction evidence includes four quality inspectors, stated annual output of 1,000 conche machines, listed machining and fabrication equipment, and uniformly followed finished-product inspection instructions. Constraints include no in-stock capability and no valid manufacturing contract with related subcontractors.

Customization capabilityThe supplier explicitly offers customization from samples and designs, full, minor, and flexible customization, as well as ODM services. R&D engineers provide technical consultation and communicate production processes, with supporting CAD capability and documented design controls.

Product Q&A

Q:What is the warranty period and coverage?

We provide a 1-year warranty. During this period, we cover free replacement parts for defects caused by the machine's design. For issues caused by human error, we provide technical support.

Q:What materials can this machine process?

Besides chocolate, this machine is suitable for milling jam, peanut butter, and other liquid fat materials, as well as producing creams and dried fruit pastes.

Q:What is the minimum order quantity?

The minimum order quantity is 1 unit, allowing you to place small trial orders or purchase single units.

Q:How long is the lead time for production?

The average lead time is 1-3 months. This may vary slightly depending on whether it is peak season or off-season, but generally falls within this range.

Q:What payment terms are accepted?

We accept LC (Letter of Credit) and T/T (Telegraphic Transfer). Typically, a deposit is required first, followed by the balance payment before shipment.