How is after-sales service provided?

We provide 24-hour online service with email replies within 12 hours. We also offer technical support and free parts for design defects within the warranty period.

What certifications does the machine have?

The machine is certified with CE and ISO standards.

What materials are used in the conche interior?

The inside of the conche uses manganese steel and carbon steel to meet hardness requirements.

High Quality Automatic Chocolate Refiner /Conche Jmj

Name: High Quality Automatic Chocolate Refiner /Conche Jmj
Brand: Gusu Food Processing Machinery Suzhou Co., Ltd.
SKU: 850677765

Jiangsu, ChinaGusu Food Processing Machinery Suzhou Co., Ltd.

US$3,000.00-10,000.00

1 Piece

Product profile

Customization

Available

Certification

Power Source

Electric

Model NO.

JMJ

Process

Thermal Processing

Automatic Grade

Automatic

Application

Candy, Chocolate

Customized

Warranty

1 Year

Voltage

Customize

Dimenssion

Various

Raw Material

Stainless Steel

Certificate

CE ISO

Working Time

7-9h

Fineness

20-25 μm

Usage

Milling

Transport Package

Wooden Box

Specification

3430*1180*1400

Trademark

GUSU

Origin

China

HS Code

8438200000

Production Capacity

500 Unit/Units Per Month for Conche Machine

Key features

50 Years Manufacturing Experience: Founded in 1969, Gusu has over 50 years of design and manufacturing expertise in chocolate machinery.

Customizable Voltage and Dimensions: Voltage and dimensions are customizable to meet specific project requirements and site constraints.

Multi-Function Processing: Integrates grinding, deodorization, and dehydration functions in a single compact structure.

Durable Internal Materials: Uses manganese steel and carbon steel inside the conche to ensure hardness and long-term durability.

Automatic PLC Control: Equipped with automatic motor knife and PLC control for efficient and consistent operation.

Versatile Application Range: Suitable for chocolate paste, fruit jam, peanut jam, sesame jam, and other liquid fuel processing.

Compact Space-Saving Design: Solid and compact structure requires minimal floor space, ideal for various factory layouts.

Company profile

Years of Export ExperienceManagement CertificationProduct Certification

Gusu Food Processing Machinery Suzhou Co., Ltd.

Jiangsu, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 40 Years CertifiedNearest Port: Shanghai PortAverage Response Time: ≤5.24h

AI-Powered supplier vetting

SummaryGusu is an established food-industry equipment supplier with over 45 years of experience and export activity beginning approximately 40 years ago. It provides extensive customization and ODM services, supported by CAD use, documented R&D processes, and four patents. Production evidence includes four quality inspectors, standardized finished-product inspection instructions, and stated annual output for conche machines. Service controls include written procedures for corrective actions, complaints, supplier assessment, and quality assurance. However, the evidence does not identify certifications, customer cases, or overseas service coverage, and indicates no recent new-product development, no overseas agents or warehouses, no inventory service, and no valid manufacturing contract with related subcontractors.

Supplier typeThe supplier presents itself as a food-industry equipment company with over 45 years of operating experience. It has exported for approximately 40 years, and exports account for 51%–70% of total sales, including agent-assisted exports.

After-Sales capabilityThe supplier has documented corrective/preventive-action and customer-complaint procedures, indicating structured service handling. However, it reports no overseas agents or branches, overseas warehouse, showroom, or in-stock service capability, limiting demonstrated overseas after-sales infrastructure.

R&D capabilityThe supplier supports ODM and multiple customization modes, uses CAD, maintains auditable design input/output, review, verification, and validation records, and reports four patents. However, it also states that no new products were developed during the past year, so the evidence supports established R&D capability but not recent product innovation.

Production capacityProduction evidence includes four quality inspectors, stated annual output of 1,000 conche machines, listed machining and fabrication equipment, and uniformly followed finished-product inspection instructions. Constraints include no in-stock capability and no valid manufacturing contract with related subcontractors.

Customization capabilityThe supplier explicitly offers customization from samples and designs, full, minor, and flexible customization, as well as ODM services. R&D engineers provide technical consultation and communicate production processes, with supporting CAD capability and documented design controls.

Product Q&A

Q:What is the warranty period for this machine?

The machine guarantee time is about 1 year. We provide free breaking parts for defects caused by design, while technical support is available for human-factor issues.

Q:Can the voltage and dimensions be customized?

Yes, both voltage and dimensions are customizable. We also offer full customization from samples or designs to meet specific needs.

Q:What is the lead time for production?

The average lead time is 1-3 months for both peak and off-season periods.

Q:What payment terms are accepted?

We accept LC (Letter of Credit) and T/T (Telegraphic Transfer) as terms of payment.

Q:What is the minimum order quantity (MOQ)?

The Minimum Order Quantity is 1 unit.