How do you treat with quality complaint?

We will always be responsible for the quality of our products. If there's a complaint, we will first assist customers to solve the most direct needs. Secondly, we have SOP for quality complaint. QA will investigate the problem, after that we'll give customer a formal feedback about the cause of the quality issue and related precautions for this problem.

Ginsenosides 25% HPLC Organic Red Ginseng Root Extract with Private Label Supplement Service

Name: Ginsenosides 25% HPLC Organic Red Ginseng Root Extract with Private Label Supplement Service
Brand: Herb Green Health Biotech Co., Ltd.
SKU: 2296936655

Jiangxi, ChinaHerb Green Health Biotech Co., Ltd.

US$12.00-78.00

1 kg

Sample price:US$0.00/piece.Request sample

Product profile

Customization

Available

Certification

ISO2200,Kosher,Halal

Application Form

Lotion, Paste, Tablet, Capsule, Pill, Granules

Application

Food, Health Care Products, Medicine, Daily Necessities, Cosmetics, Functional Drink

State

Powder

Extract Source

Root

Product Name

Korean Red Ginseng Extract

Botanical Part Used

Root

Extract Solvent

Ethanol / Water

Character

Light Yellow to Yellow Brown

Shelf Life

2 Years

Storage Condition

Sealed in Cool and Dry Place, Guard Against Damp.

Trasport Method

by Air or by Sea

CAS No.

N/a

Formula

N/a

Einecs

N/a

Resource

Natural

Transport Package

25kg/Barrel. Inner PE Bag, Outer Cardboard Box.

Specification

Ginsenosides 25% HPLC

Trademark

N/A

Origin

China

HS Code

1302199099

Production Capacity

10000kg/Year

Key features

Certified Quality Standards: ISO2200, Kosher, and Halal certified with pesticide residues meeting USP and EC standards.

Customization Options: Accepts varied specifications and product customization for different forms like capsules and tablets.

Versatile Application Forms: Available in Paste, Tablet, Capsule, and Granules for health care, food, and cosmetics.

Comprehensive Quality Control: Strict control over identification, pesticide residues, saponins content, and residual solvents.

Professional R&D Capability: Independent R&D department with 8 engineers for developing new products and optimizing procedures.

Comprehensive After-Sales Support: Dedicated SOP for quality complaints with formal feedback and investigation by QA team.

Company profile

High Repeat Buyers ChoiceYears of Export ExperienceSelf-brandedPatents Awarded

Herb Green Health Biotech Co., Ltd.

Jiangxi, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 12 Years CertifiedNearest Port: Shanghai Port, Ningbo Port, Shenzhen PortAverage Response Time: ≤7.69h

AI-Powered supplier vetting

SummaryHerb Green Health Biotech is a combined plant-extract and health-product supplier established in 2011. It reports government certification as a High-tech Enterprise, plant cultivation, extraction, R&D, and food-supplement ODM/OEM capabilities. The supplier provides broad customization, including design-, sample-, minor-, and full-customization, and has introduced new products within the past year. Production evidence includes multiple production lines, an independent clean workshop, microbial control, and stated annual plant-extract output. It maintains inventory, overseas warehouse, overseas showroom, overseas agents or branches, and service coverage in America. Written procedures are reported for finished-product inspection, supplier-service assessment, corrective/preventive actions, and customer complaints. However, no valid manufacturing-capacity contract exists with associated subcontractors, and no SDK is available. Financial credibility cannot be assessed because the provided information does not...

Supplier typeThe supplier is described as Herb Green Health Biotech, a combined company specializing in plant cultivation, extraction, R&D, food-supplement ODM/OEM, and sales. Its stated business scope also includes plant-extract processing, solid beverages, pre-packaged food, and health food.

CertificationsThe company is explicitly described as a government-certified High-tech Enterprise. No other certification details are provided, so the assessment is limited to this stated certification.

After-Sales capabilityThe supplier reports overseas warehouse and showroom capabilities, overseas agents or branches, and service coverage in America. It also has written procedures and followed records for customer complaints, corrective/preventive actions, and supplier-service assessment, supporting an established service-management capability.

R&D capabilityThe supplier provides R&D and ODM services and reports having launched new products within the past year. It is also described as a government-certified High-tech Enterprise; however, no SDK is available, indicating that this specific technical resource is absent.

Production capacityProduction evidence includes drying, extraction, concentration, spray-drying, smashing, and blending facilities; four production lines plus an independent clean workshop are also described in the company profile. The supplier reports microbial control, inventory capability, and plant-extract output, although the slices contain inconsistent line and output descriptions and state that no valid manufacturing-capacity contract exists with associated subcontractors.

Customization capabilityThe supplier explicitly offers customization from designs, full customization, customization from samples, minor customization, and flexible customization. It also provides 3D software design services and ODM service, indicating broad product-development and customization coverage.

Product Q&A

Q:Is there any other ingredient used in the product?

It depends. For product which is hard to be dried, we need to add some maltodextrin into the extraction solution before drying. The maltodextrin we used is food-class carrier, from non-GMO corn. We can share customer with the ingredient composition table.

Q:How to make sure the quality of the product?

Firstly, every batch finish product must be tested and qualified before delivery. We can send a specification sheet or CoA for confirmation. The HPLC chromatography graph also can be provided. Secondly, we can provide pre-ship sample to customer for quality confirmation.

Q:Can you develop a new product for us?

Yes, we can. We have independent R&D dept, who is able to update the procedure parameters of our main products and develop the procedure of new product. For more information, please contact us directly.

Q:Can you offer this in capsules or tablets as well?

Yes, we have related equipment for preparation of finish product, like tablet, capsule and granule. Kindly contact with us for details.

Q:How about delivery time?

For most products, the product can be sent out from factory in 5days. If we don't have inventory, the product need to produced from raw material, the ordinary period is 20-25days.