How long will it take to receive my arcade game?

It based on your quanity ,usually our delivery time it is 7-15 business days.

What about damage during shipment - what do I do?

Call us immediately!DO NOT accept any machine that is damaged.Before sending the product to you, we make sure every product is in good condition.Then please ask some certificate (such as the picture of the damaged goods) from express company, and contact us immediately. We will contact the express company to deal with it. We will not be responsible for any loss or damage after receipt..

Exciting Arcade Claw Machine with Real Human Interaction

Name: Exciting Arcade Claw Machine with Real Human Interaction
Brand: NEOFUNS AMUSEMENT EQUIPMENT CO.LTD.
SKU: 2314013565

Guangdong, ChinaNEOFUNS AMUSEMENT EQUIPMENT CO.LTD.

US$7,999.00-9,999.00

1 piece

Product specifications

Color

Product profile

Customization

Available

Age

<3 Years,>6 Years,>8 Years

Certification

CE, RoHS

Model NO.

Giant Big Claw Machine Kids Adults Arcade Human Co

Claw Type

Human Claw Crane Machine

Coin Operated

Yes

Customized

Power

470-613W

Voltage

110V~240V

Plug Type

EU/Us/UK/Au Plug

Power Source

110/220V

Suitable for

Center, Arcade Game Center, Shopping Mall

Game Board

R&D

Feature

Flashing Light, Realistic Sound

Name

Neo Claw X

Language

English/Customized

Warranty

12 Months/Lifetime Technical Support

Service

OEM/ODM

Material

Wood+Iron, etc

Payment System

Coin /Bill /Credit Card

Transport Package

Bubble Film+Strech Film+Wood Frame (or Wood Box)

Specification

W1913*D2412*H2785mm

Trademark

Neofuns

Origin

Guangdongchina

Key features

Customizable Design: Supports OEM/ODM with customized plug types, voltage, and logo/graphic design.

Flexible Payment Options: Accepts Coin, Bill, or Credit Card payment systems for versatile operation.

High-Quality Components: Uses imported parts and components with good quality for durability.

Easy Maintenance: Self-researched program makes maintenance easy with digitized settings.

Safe Packaging: Bubble film, stretch film, and wood frame ensure safe delivery.

Global Service: Parts and service available globally on six continents.

CE & RoHS Certified: Products pass international certifications for export to Europe and US.

Fast Delivery: Leading time is 7-15 work days after receiving deposit.

Company profile

R&D CapabilitiesProduct CertificationYears of Export ExperienceExhibition Experience

NEOFUNS AMUSEMENT EQUIPMENT CO.LTD.

Guangdong, China

Business Type: Manufacturer/Factory CertifiedR&D Capacity: ODM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 20 Years CertifiedNearest Port: Guangzhou PortAverage Response Time: ≤2.42h

AI-Powered supplier vetting

SummaryNeofuns Amusement Equipment Co., Ltd. is presented as an integrated amusement-equipment supplier covering R&D, production, sales, equipment supply, venue operation guidance, and after-sales support. It has two production lines, eight R&D engineers, fewer than five quality-control staff, two quality inspectors, and 20 years of export experience. The supplier reports broad customization and ODM capabilities and states that it introduced new products during the past year. Its product portfolio includes claw machines, prize machines, coin presses, dart machines, and other amusement equipment. Product certifications such as CE, C-Tick, RoHS, and UL are reported for most products, while supplier-management-system certification is listed as NIL. Quality and service procedures exist, but several controls lack written records or approved signatures. No financial figures are disclosed; the supplied records identify financial-capacity periods only. The supplier has inventory capability but no overseas warehouse or...

Supplier typeThe supplier describes itself as an enterprise integrating R&D, production, sales, and one-stop venue operation services. It also provides equipment supply, operation guidance, after-sales technology, and broader service support, indicating a manufacturer-integrator with operational service capability.

CertificationsMost products are reported to have CE, C-Tick, RoHS, and UL credentials, and the factory reportedly obtained certification from BV and TÜV Rheinland. However, supplier-management-system certification is listed as NIL, so the evidence supports product and facility certification but not a certified supplier-management system.

After-Sales capabilityThe supplier explicitly offers after-sales technology and service support, and reports quality assurance plus procedures for corrective/preventive actions and customer complaints. However, the procedures have no written records, which indicates documented execution is incomplete.

R&D capabilityThe supplier reports R&D integration, new products during the past year, ODM availability, and full, flexible, sample-based, design-based, and minor customization. Its description also identifies a new entertainment retail-style claw-machine concept, providing direct evidence of product and solution development.

Production capacityThe supplier operates two production lines, has inventory capability, and has exported for 20 years. Nonetheless, it has fewer than five quality-control staff and two inspectors, and no valid manufacturing contract with an associated subcontractor is reported; capacity is demonstrated but its scale and subcontracting controls remain limited.

Customization capabilityBoth records list customization from samples, customization from designs, full customization, minor customization, and flexible customization. ODM service is also explicitly available, directly supporting broad customization capability.

Client casesThe supplier states that Moved Star Claw Machine Shop, Scissor Machine, Ultimate Big Punch Machine, and Crazy Guitar are first choices for chain customers, and describes its claw-machine shop solution as an example of its offering. These are named product or solution references, although no customer names or independently verified case results are provided.

Product Q&A

Q:What is the warranty policy on a new arcade game?

Neofun warrants your new machine for 60 days from the date of purchase.

Q:Do arcade games use a standard electrical outlet?

Yes, the games we sell in the United States use a standard 110V three-prong outlet that you just plug in and play like any other electrically powered item.

Q:Does Neofun sell arcade parts and accessories?

Yes, we offer a full line of parts and services to the coin-operated amusement, vending, office coffee service, gaming, and billiard industries.

Q:Can Neofun handle parts and service internationally?

Neofun's Parts and Service Department is capable of addressing service and part supply needs on a global basis. We currently service customers on six continents.

Q:Do you have a showroom or factory can I come and visit?

Yes we do!