What is the lead time for orders?

The general lead time is 15 working days, with peak season lead times taking about one month.

Can we add our logo on the robot?

Yes, logo customization is available with a minimum order quantity (MOQ) of 5 units.

What is the network support for the robot?

The robot supports 4G and WiFi connectivity for reliable communication and dispatch.

How is the product shipped and packaged?

Samples are shipped via DHL, UPS, or FedEx. Bulk orders use road, air, or sea transport with wooden carton packaging.

High-Quality Artificial Intelligence Intelligent Service Delivery Robot for Hotel and Restaurant

Name: High-Quality Artificial Intelligence Intelligent Service Delivery Robot for Hotel and Restaurant
Brand: Fujian Hantewin Intelligent Technology Co., Ltd.
SKU: 2171841195

Fujian, ChinaFujian Hantewin Intelligent Technology Co., Ltd.

US$4,200.00

1-9 Pieces

US$4,000.00

10-49 Pieces

US$3,800.00

50+ Pieces

Product profile

Customization

Available

Control Mode

Point to Point Control

Drive Mode

Electric

Model NO.

D31

Load Capacity

30kg

Safety Features

Collision Avoidance System, Emergency Stop Button, Obstacle Detection Sensors, Safety Laser Scanner

Type

Delivery Robot

Travel Speed

0-1.2m/S

Charing Time

Bettary Life

10h

Trays Number

2/3/4

Network Support

4G/WiFi

Transport Package

Carton+ Wooden Box

Specification

539x478x1137mm

Trademark

hantewin

Origin

China

HS Code

8479509090

Production Capacity

20000PCS/Year

Key features

Advanced Safety System: Equipped with collision avoidance, emergency stop, obstacle detection, and safety laser scanner.

High Load Capacity: Supports up to 30kg load with multi-level storage shelves for flexible loading requirements.

Intelligent Navigation: Features dual-laser radar and dual vision perception for safe and efficient smart delivery.

Customizable Options: Travel speed, charging time, battery life, and tray numbers (2/3/4) are customizable.

Lifetime Software Support: Provides lifetime software upgrades and robotic automatic solutions for long-term reliability.

Strong R&D Capability: Backed by over 150 R&D staff and more than 100 invention patents ensuring high quality.

Flexible Payment Terms: Accepts L/C, D/A, T/T, MoneyGram, PayPal, Western Union, and Ali Trade Assurance.

Logo Customization: Supports adding custom logos with a minimum order quantity of 5 units.

Company profile

Patents AwardedLow MOQQA/QC InspectorsManagement Certification

Fujian Hantewin Intelligent Technology Co., Ltd.

Fujian, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2024-07-12Nearest Port: fuzhouAverage Response Time: ≤4.60hTerms of Payment: T/T, PayPal, Western UnionInternational Commercial Terms(Incoterms): FOB, EXW

AI-Powered supplier vetting

SummaryThe supplier is a robotics-focused national high-tech enterprise engaged in the development, production, sales, and operation of intelligent service robots. It demonstrates documented supplier-management and complaint-handling procedures, CE and ISO 9001:2015 certification, and reported delivery-robot productivity of 20,000 pieces annually. Its R&D profile is strong, including recent new products, ODM services, SDK availability, extensive customization, and a national science and technology progress award. Production and quality-control capabilities are evidenced by injection-molding and assembly facilities, three quality inspectors, and standardized finished-product inspection instructions. However, the supplier reports no overseas warehouse, showroom, agent or branch, or offline trade-show participation, and lacks a factory environmental impact assessment report. Financial credibility and customer-case depth cannot be fully assessed from the provided information.

Supplier typeThe supplier is described as a national high-tech enterprise focused on artificial intelligence, robotic platforms, autonomous driving, and intelligent service robots. Its registered business scope includes disinfection equipment production, indicating a manufacturing entity with robotics-related R&D and production activities.

CertificationsThe supplier holds CE product compliance certification and an ISO 9001:2015 management-system certificate. It also reports regular fire drills, but it does not have a factory environmental impact assessment report, leaving an environmental-compliance gap.

After-Sales capabilityThe supplier has documented procedures and records for handling customer complaints, which supports a formal service process. However, it reports no overseas warehouse, showroom, agent, branch, or prior offline trade-show participation, limiting evidence of international service reach.

R&D capabilityThe supplier reports new products during the past year, ODM services, an available SDK, and a national science and technology progress award. Its stated focus on AI, robotic platforms, autonomous driving, and internally developed robot technologies provides explicit evidence of substantial innovation capability.

Production capacityProduction evidence includes disinfection-equipment production authorization, plastics injection molding and production assembly equipment, three quality assurance and control inspectors, standardized finished-product inspection instructions, and reported annual delivery-robot productivity of 20,000 pieces. Lead time is stated as within 15 workdays in off-peak periods and one month during peak periods.

Customization capabilityThe supplier explicitly provides customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also offers ODM services, indicating broad product-design and adaptation capability.