Is after-sale service supported?

Yes, local after-sale service is supported, along with remote support and lifetime software upgrades.

Smart Dining Assistant Robot for Enhanced Restaurant Efficiency

Name: Smart Dining Assistant Robot for Enhanced Restaurant Efficiency
Brand: Fujian Hantewin Intelligent Technology Co., Ltd.
SKU: 2110833412

Fujian, ChinaFujian Hantewin Intelligent Technology Co., Ltd.

US$4,200.00

1-9 Pieces

US$4,000.00

10-49 Pieces

US$3,800.00

50+ Pieces

Product profile

Customization

Available

Control Mode

Point to Point Control

Drive Mode

Electric

Model NO.

D31

Load Capacity

30kg

Safety Features

Collision Avoidance System, Emergency Stop Button, Obstacle Detection Sensors, Safety Laser Scanner

Type

Delivery Robot

Travel Speed

0-1.2m/S

Charing Time

Bettary Life

10h

Trays Number

2/3/4

Network Support

4G/WiFi

Transport Package

Carton+ Wooden Box

Specification

539x478x1137mm

Trademark

hantewin

Origin

China

HS Code

8479509090

Production Capacity

20000PCS/Year

Key features

Advanced Safety System: Equipped with collision avoidance, emergency stop, obstacle detection, and safety laser scanner.

Intelligent Navigation: Features dual-laser radar and dual vision perception for safe and efficient task completion.

High Load Capacity: Supports up to 30kg load with multi-level storage shelves for flexible loading requirements.

Customizable Configuration: Offers customizable trays (2/3/4), travel speed (0-1.2m/s), and network support (4G/WiFi).

Lifetime Software Support: Provides lifetime software upgrades and robotic automatic solutions for long-term reliability.

Flexible Customization: Supports logo addition with a minimum order quantity of 5 units for branding needs.

Company profile

Patents AwardedLow MOQQA/QC InspectorsManagement Certification

Fujian Hantewin Intelligent Technology Co., Ltd.

Fujian, China

Business Type: Manufacturer/Factory, Trading CompanyExport Year: 2024-07-12Nearest Port: fuzhouAverage Response Time: ≤0.78hTerms of Payment: T/T, PayPal, Western UnionInternational Commercial Terms(Incoterms): FOB, EXW

AI-Powered supplier vetting

SummaryThe supplier is a high-tech enterprise focused on artificial intelligence, robotic platforms, autonomous driving, and intelligent service robots. It reports active R&D, new products within the past year, ODM services, SDK availability, and broad customization capabilities. Production information includes delivery-robot capacity of 20,000 pieces annually, plastics injection molding and assembly equipment, three quality inspectors, and documented finished-product inspection procedures. The supplier holds CE and ISO9001:2015 certifications and has documented supplier-management, corrective-action, and complaint-handling procedures. However, it reports no overseas warehouse, showroom, overseas agent or branch, or prior offline trade-show participation, and lacks a factory environmental impact assessment report. Evidence of customer cases is limited to an OEM relationship with unnamed well-known brands.

Supplier typeThe supplier describes itself as a national high-tech enterprise engaged in the R&D, production, sales, and operation of intelligent service robots, with business activities conducted under a business license. Its stated focus includes AI, robotic platforms, autonomous driving, and commercialization of robotics.

CertificationsThe supplier reports CE product compliance certification and an ISO9001:2015 management-system certificate. It also reports one national science and technology progress award, while no internationally recognized design awards are listed; therefore, the certification evidence itself is positive.

After-Sales capabilityThe supplier has documented procedures and records for handling customer complaints, corrective and preventive actions, and supplier service-capability assessment. However, it reports no overseas warehouse, showroom, overseas agent or branch, or offline trade-show experience, so overseas service coverage is limited.

R&D capabilityThe supplier reports new products during the past year, ODM services, available SDK support, and a research-oriented innovation focus in robotics, AI, robotic platforms, and autonomous driving. It also reports one national science and technology progress award, supporting a positive assessment of innovation capability.

Production capacityProduction evidence includes licensed disinfection-equipment production activities, plastics injection molding and production assembly equipment, reported annual delivery-robot productivity of 20,000 pieces, three quality inspectors, and standardized finished-product inspection instructions. Reported lead times are within 15 working days off-peak and one month during peak season.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. These capabilities are reported consistently in both its R&D and production information.

Client casesThe supplier reports providing OEM services for well-known brands, which is evidence of relevant customer experience. However, the brands are unnamed and no detailed case descriptions, project scopes, or performance outcomes are provided.

Product Q&A

Q:What is the load capacity of the robot?

The robot has a load capacity of 30kg and features multi-level storage shelves to meet various loading requirements.

Q:What safety features are included?

It includes a collision avoidance system, emergency stop button, obstacle detection sensors, and a safety laser scanner.

Q:Can the robot be customized?

Yes, customization is available for trays (2/3/4), travel speed (0-1.2m/s), and network support (4G/WiFi). Logo addition is also supported with an MOQ of 5 units.

Q:What is the lead time for orders?

The general lead time is 15 working days. During peak season, it may take up to one month.

Q:What payment methods are accepted?

Accepted payment methods include L/C, D/A, T/T, MoneyGram, PayPal, Western Union, and Ali Trade Assurance.