Business Type: Manufacturer/FactoryAverage Response Time: ≤1.03h
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SummaryShanghai Hardrock Drills Co., Ltd is a trading company specializing in heavy industrial equipment. It holds ISO9001 and CCC certifications, indicating a commitment to quality standards. The company has a strong service capability with established procedures for corrective actions and handling complaints. While it lacks ODM and OEM services for popular brands, it provides various customization options and has an active R&D department. Financial details suggest stability over the past three years, but specific figures are not disclosed. The company exports to over 30 countries, with a significant portion of sales from exports. However, it lacks an overseas presence, such as warehouses or showrooms, and does not participate extensively in international trade shows except for AIMEX. The supplier operates a single production line and offers a competitive price/performance ratio tailored for developing countries.
Supplier typeThe supplier is identified as a trading company engaged in technical development and sales of heavy industrial equipment and related products.
CertificationsThe supplier holds ISO9001 quality system certification and national CCC certification, indicating adherence to recognized quality standards.
After-Sales capabilityThe supplier has clear procedures for corrective and preventive actions, as well as for effectively handling customer complaints.
R&D capabilityThe supplier engages in R&D activities with new products developed in the past year, but it does not provide ODM services or SDKs.
Production capacityThe supplier has a strong technical force and operates one production line, with an annual output between US$10 Million - US$50 Million.
Customization capabilityThe supplier offers a range of customization services including full customization, but does not provide 3D software design services.
Client casesThe supplier exports to over 30 countries, indicating a wide customer base and experience in international markets.
Product Q&A
Q:What is the drilling capacity of this rig?
A:
The rig features a drilling diameter of 90-230mm and a depth of 0-160mm with a 5T capacity.
Q:What is the warranty period for the machine?
A:
We provide a standard one-year warranty on main machines, with optional 3 or 5-year extended coverage.
Q:Do you provide technical training for operators?
A:
Yes, we offer comprehensive operator training, market training, and in-depth service training to ensure safe and effective handling.
Q:What is the lead time for delivery?
A:
Lead time is within 15 workdays during off-peak season and one month during peak season.
Q:Can you provide on-site service for issues?
A:
Yes, we provide on-site service to address quality concerns promptly and ensure seamless operation.
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*To:SH Hardrock Heavy Industry Co., Ltd.
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