Question 1

What shapes do you offer?

Accepted Answer

We offer a wide variety of special shapes, including but not limited to: teardrop/pear, oval, square, rectangle, triangle, star, heart, flower, navette/marquise, clover, and custom-made shapes upon request. All shapes are precision-cut for a uniform and professional look.

Question 2

Are all shapes priced the same?

Accepted Answer

No. Prices vary by shape and size. More complex shapes and special sizes may have different pricing. Please contact our sales team for a detailed quotation based on your specific requirements.

Question 3

Are the same shapes priced the same regardless of hotfix or flatback?

Accepted Answer

Yes. For the same shape, same size, and same quality, hotfix and flatback rhinestones are priced the same. You can freely mix different shapes in one order for maximum design flexibility.

Question 4

What sizes are available?

Accepted Answer

We offer a full range of sizes, typically from 3mm to 18mm, with larger sizes available upon request. Please refer to our catalog or contact us for detailed size specifications.

Question 5

What is the quality grade?

Accepted Answer

Our rhinestones are premium A-grade, featuring high brilliance and clarity, consistent color uniformity, secure hotfix backing, and a scratch-resistant surface. All products undergo strict quality control before shipment.

Question 6

What is the difference between hotfix and flatback rhinestones?

Accepted Answer

Hotfix Rhinestones: Hotfix rhinestones come with a pre-applied heat-activated adhesive coating on the flat back. When heated with a hotfix machine or a household iron and allowed to cool, they bond firmly to the fabric.
Flatback Rhinestones: Flatback rhinestones have no pre-applied adhesive coating on the bottom. They require additional glue (e.g., E6000, jewelry glue) for application.

Question 7

Can I mix different shapes and colors in one order?

Accepted Answer

Absolutely! We encourage mixed orders. Since shapes of the same size are priced consistently, you can freely combine multiple shapes, colors, and sizes in a single order. There is no minimum per shape - just meet the overall MOQ.

Question 8

Are these suitable for washing and dry cleaning?

Accepted Answer

Yes! Properly applied hotfix rhinestones can withstand machine washing and dry cleaning. For best results, turn garments inside out before washing to minimize friction.

Question 9

Do you offer custom shapes?

Accepted Answer

Yes! If you need a shape not in our standard list, we can develop a custom mold for you. Please note that custom shapes require a separate mold development fee and a higher MOQ. Send us your design sketch for a quotation.

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