SummaryShaanxi HAVEN Equipment Co., Ltd. is a China-based manufacturer and trading company specializing in machinery and equipment. It holds ISO 9000 and ISO 9001 certifications, indicating a commitment to quality management. The company exports to over 30 countries, including specific transactions in the Philippines, Vietnam, and Congo. It operates three production lines with an annual output between US$10 million and US$50 million. Customer service is emphasized with experienced engineers providing after-sales support.
Supplier typeThe supplier is both a manufacturer/factory and a trading company, focusing on machinery and equipment for import and export.
CertificationsThe company holds ISO 9000 and ISO 9001 certifications, reflecting compliance with international quality management standards.
After-Sales capabilityThe supplier emphasizes high-quality after-sale services, supported by experienced engineers and technicians.
Production capacityOperating three production lines with an annual output valued between US$10 million and US$50 million, the supplier has significant production capacity.
Client casesThe supplier has conducted individual transactions with buyers in the Philippines, Vietnam, and Congo, demonstrating a global customer base.
Product Q&A
Q:What is the lead time for this machine?
A:
Peak season lead time is one month; off-season lead time is within 15 workdays.
Q:Can the machine color be customized?
A:
Yes, the machine color is available as your demand.
Q:What payment terms are accepted?
A:
We accept LC and T/T payment terms.
Q:Do you provide installation and training services?
A:
Yes, installation service is available for big machines, and our technician can train your staff at your factory or you can visit ours.
Q:What is the response time for technical support?
A:
We provide a solution within 1 day and usually solve problems within 2 days.
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