What is the warranty period for this rice steamer?

We provide a 1-year warranty with free spare parts service.

Is this product customizable?

While the standard model is non-customized, we offer full customization, minor customization, and customization from samples or designs.

What is the minimum order quantity?

The minimum order quantity is 1 PCS.

Smart 12-Tray Electric Rice Steamer for Perfect Cooking

Name: Smart 12-Tray Electric Rice Steamer for Perfect Cooking
Brand: HeCheng Co., Ltd
SKU: 1987429391

Guangdong, ChinaHeCheng Co., Ltd

US$332.00

1-9 Pieces

US$322.00

10+ Pieces

Sample price:US$332.00/piece.Request sample

Product profile

Customization

Available

After-sales Service

Free Spare Parts

Warranty

1 Year

Model NO.

KEB-A2-12

Usage

Rice, Seafood,Dumpling

Power Source

Electric

Timing Device

Without Timing Device

Type

Rice Steamer

Voltage

380V

Customized

Non-Customized

Rice Quantity

Steaming Time

Number of Tray

Structural Form

Single Door

Power

12kw

Transport Package

Wooden

Specification

720mm*615mm*1550mm

Trademark

Origin

China

Key features

High Efficiency Heating: Double U-tube design improves heat transfer efficiency by 30%-50%.

Safety Protection: Equipped with float, overflow, and automatic exhaust valves to prevent dry burning.

Durable Construction: All-steel plate and polyurethane insulation for durability and easy cleaning.

Nutrient Retention: Precise temperature control locks in nutrients and preserves original flavor.

Energy Saving: Optimized design reduces energy consumption for environmental protection.

Flexible Customization: Supports full customization, minor customization, and customization from samples.

Quality Assurance: 100% self-inspection before packing with strict QA/QC procedures.

Manufacturer Direct: Direct from manufacturer with import/export permits and OEM/ODM services.

Company profile

Importers and ExportersHigh Repeat Buyers Choice100% Finished Products InspectionProduct Certification

HeCheng Co., Ltd

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 15 Years CertifiedNearest Port: Guangzhou Port, Shenzhen PortAverage Response Time: ≤1.62h

AI-Powered supplier vetting

SummaryThe supplier is a limited company focused on commercial dishwasher products, including hood-type, conveyor-type, ultrasonic, and undercounter dishwashers, while selling other foodservice equipment. It demonstrates customization, ODM, and OEM capabilities, reports new products within the past year, and maintains quality, corrective-action, and complaint-handling procedures. Certifications include ISO9001:2015, ISO45001:2018, ISO14001, and CE. However, the supplier has no valid contract with associated subcontractors, no overseas warehouse or showroom, no overseas service coverage reported, and no ERP or SAP system. Financial records and cash-flow information are indicated for recent years, but no performance values are provided. Audit information identifies BV as the organization, with a report valid from April 23, 2026 to April 22, 2027, but the stated audit evaluation result is 0.

Supplier typeThe supplier is a limited company whose business scope includes import and export of goods and technology. Its primary offerings are commercial dishwasher products, with additional bakery, food-processing, western-kitchen, snack, and beverage equipment listed as sales-only products; BV is identified as the audit organization.

CertificationsThe supplier reports ISO9001:2015, ISO45001:2018, ISO14001, and CE certification capability. An audit report is listed with BV as the organization and validity from April 23, 2026 through April 22, 2027, although the reported audit evaluation result is 0.

After-Sales capabilityThe supplier has documented and followed procedures for customer complaints and corrective/preventive actions, as well as in-stock service capacity and written supplier-service assessment procedures. However, it reports no overseas warehouse, no overseas showroom, and zero countries served overseas, limiting evidence of international after-sales infrastructure.

R&D capabilityThe supplier reports new products within the past year and provides ODM services, demonstrating product-development activity. It also reports no available SDK, so the evidence supports general R&D capability but not software-development or integration capability.

Production capacityThe supplier reports in-stock capacity, lead times within 15 workdays to one month in both peak and off-season periods, 300 qualified service-capability suppliers, and quality-assurance procedures. A material supply-chain weakness is that the factory and associated subcontractors have no valid contract.

Customization capabilityThe supplier explicitly offers customization from samples, full customization, customization from designs, minor customization, and flexible customization, and also provides ODM services. These statements directly support broad customization coverage.

Client casesThe supplier is reported to provide OEM services for well-known brands and lists participation in the 33rd and 34th Shanghai Hotel Supplies Exhibitions. These are explicit customer or market-exposure indicators, although no brand names, project details, or independently verifiable case outcomes are provided.

Product Q&A

Q:Are you a manufacturer or trading company?

We are a manufacturer and we have got permit of import and export as well.

Q:What are the payment terms?

Bank T/T, Alipay, wechatpay.

Q:Do you accept small orders?

Yes. If you are a small retailer or starting up business, we are definitely willing to grow up with you. And we are looking forward to co-work with you for a long term relationship.

Q:Do you have inspection procedures for the products?

100% self-inspection before packing.

Q:Can I visit your factory before placing an order?

Sure, your visit is welcome at any time.