Question 1

What is the warranty period?

Accepted Answer

We provide 6 month Warranty and Online service.

Question 2

Do you provide after-sales service overseas?

Accepted Answer

Yes, we have partnered service centers in key regions.

Question 3

Can you put my brand name (logo) on these products?

Accepted Answer

Yes! We can provide professional OEM services. Our company accepts to make the logo free for bulk order.

Question 4

What is the leading time?

Accepted Answer

Delivery (3-5 working days.) will be arranged within 24 hours after payment and arrive you within about 3 working days via international express.

Question 5

How will you deliver my goods to me?

Accepted Answer

We offer as many shipping options as possible, such as DHL, UPS, FedEx, TNT, EMS to enable our customers get their goods rapidly at door. We also ship by economic method such as air cargo and sea cargo, Direct line, Air Mail according to clients' request.

Question 6

What about the quality of your excavator spare parts?

Accepted Answer

We provide unrivaled Quality Very rigorous testing process for Incoming Quality Control Input Process Quality Control ,and Final Quality Control for every piece. We follow QC test procedure, and do 100% FQC to ensure your satisfaction.

Question 7

What payment method do you accept?

Accepted Answer

T/T(Bank transfer), Western Union, Money Gram, Paypal, Trade Assurance , L/C, etc.

Question 8

Do you have any After-Sales service?

Accepted Answer

Yes! Our spare parts have professional After-sales Dept. If you have any technical problem or question with the goods, welcome to contact our Technical Support Dept. or our sales directly.

Question 9

Are you just trading company or factory?

Accepted Answer

Our factory was founded in 1986, and we established our first China branch in 2005. The office is located in Guangzhou, while we also have a manufacturing plant in Jiangsu Province that provides OEM production for our Japanese headquarters

Product profile

After-sales Service

Warranty

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Certification

Condition

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Explosion-Proof

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About Our Factory & Business Background

Our Production Capability & Technical Expertise

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