How long is the warranty?

Generally the warranty period is one year. It depends on different products.

How is after-sales service?

Our sales & engineer will provide sustained support and guidance on the technique

What method of packaging do you use?

The packing with anti-static bag+ bubble bag +foam box +strong outer carton.

What kind of transportation do you offer?

For small orders & quantities, the goods will be shipped by express like DHL, TNT, Fedex, UPS, and EMS with the customer's account. For cargo with large packing, Adopting Air or sea and freight also collect from the buyer.

20.38inch 3m Surface Capacitive Touchscreen with Igt for Interactive Kiosks

Name: 20.38inch 3m Surface Capacitive Touchscreen with Igt for Interactive Kiosks
Brand: Head Sun Co., Ltd.
SKU: 1942971321

Guangdong, ChinaHead Sun Co., Ltd.

US$120.00-180.00

1 Piece

Product profile

Customization

Available

Screen Size

20-30 Inches

Aspect Ratio

Optional

Model NO.

20.38inch

Application

Game Entertainment System

Screen Type

Capacitive

Resistive Touch Screen Type

Capacitive

Customized

Series

Microtouch Trade System Sct3250

Us Ref. No.

98-1100-0361-7

Active Area

423.80mm*241.86mm

Outer Glass Size

463.55mm*268.48mm

Viewing Area

449.83mm*256.29mm

Ref

17-9832-206-01

Transport Package

Anti-Static Bag Bubble Polyfoam Box+Outer Carton

Specification

20.38inch

Trademark

ODM OEM

Origin

China

Production Capacity

10000PCS/Day

Key features

Superior Durability: Offers long lifetime and resistance to surface wear and tear compared to competitors.

Multi-Touch Capability: Features robust multi-touch functionality with a user-friendly interface.

Full Customization: Supports full customization from designs, samples, and drawings to meet specific needs.

Wide Application Range: Suitable for gaming machines, industrial control panels, interactive kiosks, and more.

Strict Quality Control: Each product undergoes 100% strict testing before shipping to ensure reliability.

Experienced Engineering Team: Backed by a professional engineering team with over 10 years of industry experience.

High Production Capacity: Monthly output reaches 400,000 pieces with 8 product lines and a dust-free workshop.

Comprehensive Certifications: Passed ISO9001 quality management system assessment and audited supplier status.

Company profile

Importers and ExportersODM ServicesOEM ServicesR&D Capabilities

Head Sun Co., Ltd.

Guangdong, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 9 years CertifiedNearest Port: Yantian PortAverage Response Time: ≤5.64h

AI-Powered supplier vetting

SummaryThe supplier is identified as a combined company offering manufacturing, export, service, quality-control, and R&D capabilities. It reports OEM service for well-known brands, ODM and broad customization capabilities, available SDK support, and a product range covering touch LCD modules, stretch monitors, square monitors, and curved monitors. Production information includes eight automated lines, stated daily output of 40,000–50,000 pieces, dust-free production, and a 15-engineer R&D team. Export activity has continued for nine years, with 51%–70% of sales from exports and self-operated import/export rights. Service procedures and complaint-handling records are documented, but supplier approval records lack signatures or dates and corrective-action records are absent. The supplier reports inventory capacity but no valid manufacturing-capacity contract with related subcontractors, overseas warehouse, or overseas showroom. No explicit certification, recent new-product development, or verified customer case...

Supplier typeThe supplier is classified as a combined company and describes its offerings across general information, export trade, manufacturing, service, quality control, R&D, and photos. This supports identifying it as a multi-function manufacturing and trading supplier rather than a narrowly specialized entity.

After-Sales capabilityThe supplier has written service-assessment procedures with records and a clear customer-complaint procedure that is followed and documented. However, it has no overseas warehouse or showroom, and its corrective/preventive-action procedure has no written records, limiting evidence of fully developed after-sales support.

R&D capabilityThe supplier reports an R&D team of 15 engineers, available SDK support, ODM services, and customization from designs and samples. Nevertheless, it also reports no new products during the past year, so the evidence supports established development capability but not recent innovation output.

Production capacityProduction evidence includes eight automated lines, stated daily capacity of 40,000–50,000 pieces, dust-free production, inspection equipment, inventory capability, 11 qualified service suppliers, and lead times of within 15 working days off-season and one month in peak season. The absence of a valid manufacturing-capacity contract with related subcontractors is a documented control weakness, but the stated factory resources support production capability.

Customization capabilityThe supplier explicitly offers customization from designs, customization from samples, full customization, minor customization, flexible customization, and ODM services. This is direct evidence of broad customization capability across both design-input and original-design models.

Product Q&A

Q:What service do we offer?

We are a professional manufacturer of Projected Capacitive Touch Panels/Screens and all sizes of LCDs, we can help you design and do customized Touch Panels.

Q:How long could I get a reply to my inquiry?

Buyers will receive an answer within 12 hours.

Q:What is the delivery time?

For samples:15-20 days after getting the sample fee (Professional Custom-made) For cargo:25-30 days after the receipt of funds.

Q:What is the payment term?

T/T, Paypal, Western Union, etc. For samples: payment in advance. For mass production: 50% deposit and 50% balance before shipment

Q:How do you control the quality of the items?

Each product will be strictly tested one by one before shipping out.