Question 1

Can you arrange samples for quality inspection?

Accepted Answer

We would be happy to. Please provide your contact information and we will send samples within 3-7 days based on your requirements.

Question 2

What causes color difference in products?

Accepted Answer

Differences in screen brightness/contrast: Even on the same monitor, different brightness and contrast settings can cause color variations in the same photo.

Question 3

What are the mounting options available?

Accepted Answer

Mounting options include screw mounting, plate mounting, and expansion screw mounting. If you encounter any issues during installation, please feel free to contact the manufacturer or supplier for guidance.

Question 4

Can you customize casters to our specifications?

Accepted Answer

Yes, we offer comprehensive OEM/ODM services. Our customization services include: Dimensions (wheel diameter, mounting type: rod, plate, bolt hole). Load capacity (up to [X] kg/ton per caster). Special features (noise reduction, vibration damping, corrosion resistance). Custom branding or design requirements. Please send us your technical drawings or requirements, and our R&D team will provide you with a solution.

Question 5

How do you guarantee product quality and after-sales service?

Accepted Answer

Quality Control: 100% inspection before shipment, with a professional QC team and advanced testing equipment. Warranty: We offer a 1-3 year warranty against manufacturing defects. After-sales Support: Technical support for installation, maintenance, and spare parts (e.g., wheels, bearings, brakes) is available 24/7.

Question 6

What is the maximum load capacity for these casters?

Accepted Answer

The maximum load capacity is 150kg per caster. If the ground is uneven, the load should be counted as the sum of the three caster load weights.

Question 7

What materials are used for the wheels?

Accepted Answer

The wheels are made from high-quality new raw materials, featuring precision ball bearings and TPR treads for quiet operation and wear resistance.

Question 8

What is the warranty period for the medical casters?

Accepted Answer

We offer a 1-3 year warranty against manufacturing defects, along with 24/7 technical support for installation, maintenance, and spare parts.

Product profile

Customization

Type

Classification

Model NO.

Wheel Material

Brake

Bearing Type

Surface Treatment

Brand

Maximum Load

Specification

Diameter

Base Plate Size

Mounting Hole Distance

Mounting Height

Rotational Flexibility

Abrasion Resistance

Impact Resistance

Anti-Entanglement

Operating Temperature

Applicable Ground

Mute Function

Installation Method

Chemical Resistance

Ground Protection

Braking Function

Personalization

Transport Package

Specification

Trademark

Origin

HS Code

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

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