Question 1

Where is your company located and what is your core business?

Accepted Answer

Hebei Yizhuo New Material Technology Co.,Ltd is based in Hengshui City, Hebei Province - a renowned hub for infrastructure and construction components in China. Our core business focuses on R&D, production, and sales of bridge expansion joints and bridge rubber bearings, with products widely used in highway bridges, railway bridges, urban overpasses, and other infrastructure projects.

Question 2

What is your production scale and global market coverage?

Accepted Answer

We own multiple modern production workshops equipped with advanced manufacturing and testing equipment. Our products are not only popular in domestic markets but also exported to over 50 countries and regions across Asia, Europe, South America, North America, Oceania, and Africa, serving global bridge construction and maintenance projects.

Question 3

Do your products comply with international standards?

Accepted Answer

Yes. Our bridge expansion joints and rubber bearings strictly adhere to international standards such as AASHTO (USA), EN (Europe), BS (UK), and ISO, as well as Chinese national standard GB/T. All products undergo rigorous testing before delivery to ensure performance and durability.

Question 4

Can you provide customized products according to project requirements?

Accepted Answer

Absolutely. We have a professional R&D team and flexible production lines to customize products based on your specific needs, including load capacity, size, material, and installation environment. Please provide detailed technical parameters or drawings, and we will offer tailored solutions.

Question 5

What is the service life of your bridge expansion joints and rubber bearings?

Accepted Answer

The service life varies by product type and working conditions: Bridge expansion joints: 10-15 years (under normal highway/bridge operation conditions); Bridge rubber bearings: 15-20 years (with proper installation and maintenance). We use high-quality raw materials (e.g., EPDM rubber, stainless steel) and advanced manufacturing processes to extend product lifespan.

Question 6

How to choose the right type of bridge expansion joint or rubber bearing for my project?

Accepted Answer

We recommend considering the following factors: bridge span, design load, temperature range of the project location, traffic volume, and installation space. Our technical team can assist you in selecting the most suitable product based on your project details, or provide professional technical consulting for complex projects.

Question 7

What is your minimum order quantity (MOQ)?

Accepted Answer

For standard products, the MOQ is 10 sets; for customized products, the MOQ is negotiable based on the product specification and production difficulty. We welcome both bulk orders and small-batch trial orders.

Question 8

What is the production lead time and delivery method?

Accepted Answer

- Production lead time: 7-15 working days for standard products; 15-30 working days for customized products (subject to order quantity). Delivery method: We cooperate with reputable logistics companies (e.g., Maersk, COSCO) to provide sea, air, or land transportation. Door-to-door delivery, CIF, FOB, and other trade terms are available.

Question 9

What payment terms do you accept?

Accepted Answer

We accept flexible payment terms to meet different customer needs: T/T (Telegraphic Transfer): 30% deposit in advance, 70% balance before shipment; L/C (Letter of Credit): Irrevocable L/C at sight is preferred for large orders; Western Union/MoneyGram: For small-batch orders or sample fees.

Question 10

What quality control measures do you have in place?

Accepted Answer

We have established a comprehensive quality management system (ISO9001 certified) covering raw material inspection, in-process testing, and final product verification. Key processes are monitored by professional technicians, and all products are tested for performance (e.g., compression resistance, fatigue resistance, corrosion resistance) before leaving the factory.

Question 11

Do you provide product certificates and test reports?

Accepted Answer

Yes. We can provide relevant certificates and test reports for each order, including ISO certification, CE certificate (for European markets), product performance test reports, and raw material inspection reports, to ensure compliance with your local market requirements.

Question 12

What after-sales services do you offer?

Accepted Answer

Our after-sales service includes: Technical support: Provide installation guides (manuals, videos) and online consulting; On-site service: Arrange engineers to offer on-site installation and debugging support (at customer's request, with additional service fee); Warranty: 12-month warranty for all products. If there is any quality problem caused by our manufacturing, we will provide free replacement or repair.

Question 13

Can you provide free samples?

Accepted Answer

We can provide free samples for standard products, but the customer needs to bear the shipping cost. For customized samples, a reasonable sample fee will be charged (which can be deducted from the formal order payment later).

Question 14

Do you accept OEM/ODM cooperation?

Accepted Answer

Yes. We welcome OEM/ODM cooperation. We can print your company logo on products and packaging, or develop new products according to your technical requirements and design drawings.

Product profile

Customization

After-sales Service

Warranty

Model NO.

Certification

Usage

Structure

Material

Activity

MOQ

Steel

Expansion Capacity (mm)

Operating Temperature Range (°C)

Surface Treatment

Bridge Type Adaptation

Transport Package

Specification

Trademark

Origin

Production Capacity

Key features

Company profile

About Our Factory & Business Background

Our Production Capability & Technical Expertise

Our Industry Experience & Global Business Record

Product Q&A

Send Inquiry

You may also like