Question 1

What types of padel courts do you supply?

Accepted Answer

We supply full-series padel courts, including standard panoramic padel courts, half-fence courts, fixed roof courts, and retractable roof courts. A multi-court combined layout is also available.

Question 2

What is your frame material and anti-rust treatment?

Accepted Answer

All steel frames adopt high-standard national steel. We apply double anti-corrosion treatment: hot-dip galvanized base + electrostatic powder coating finish.

Question 3

What glass do you use for padel courts?

Accepted Answer

We use premium brand 12mm tempered glass, which meets EU EN12150 safety standards. It features high impact resistance, explosion-proof performance, and clear panoramic vision.

Question 4

Is your padel court wind-resistant and stable?

Accepted Answer

The overall modular welding structure is firm and stable for regular weather conditions. For strong wind or heavy snow areas, we can provide customized reinforced structure solutions.

Question 5

What is your MOQ?

Accepted Answer

1 set minimum order is acceptable. Bulk orders enjoy preferential wholesale prices.

Question 6

Can I customize color, logo, size, and roof style?

Accepted Answer

Yes, full customization is supported. We can customize frame color, court size, roof type, printing logo, and packaging. Free design drawings and 3D renderings are provided.

Question 7

Can I visit your factory or get product samples?

Accepted Answer

Factory visits are warmly welcomed. We can provide material samples, detailed product photos, production videos, and global project cases.

Question 8

Do you have stock available?

Accepted Answer

Regular standard models are in stock. Customized products need scheduled production.

Question 9

What trade terms do you accept?

Accepted Answer

We support EXW, FOB, CFR, and CIF trade terms.

Question 10

What is the HS code for a padel court?

Accepted Answer

HS Code: 94062090 / 95069960, suitable for global customs clearance.

Question 11

What are your payment terms?

Accepted Answer

30% T/T deposit, 70% balance before shipment. L/C and Western Union are also acceptable.

Question 12

How do you pack the products?

Accepted Answer

Steel frames are packed with waterproof woven bags. Tempered glass is packed with foam, hard carton, and a solid wooden frame to avoid damage during long-distance sea and land transportation.

Question 13

Can you provide full customs clearance documents?

Accepted Answer

Yes, we can provide a commercial invoice, packing list, bill of lading, certificate of origin, and other certification documents.

Question 14

What certifications do you have?

Accepted Answer

Our padel courts have passed CE, ISO9001, ISO14001, and NSCC certifications, meeting international standards for global import and project use.

Question 15

Do you provide installation guidance?

Accepted Answer

Yes. We provide professional English installation manuals, step-by-step installation drawings, and detailed installation videos. Remote technical support is available all the time.

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