CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 10 years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤3.11h
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SummaryThe supplier specializes in water treatment and engineering machinery equipment, offering OEM services but lacking in R&D capabilities, with no new products launched last year. They hold ISO9001:2015 and CE certifications, indicating compliance with international standards. Financial data shows consistent reporting over the last three years. Despite having a structured outsourcing procedure, they have limited production capacity with only one production line. They lack inventory and overseas warehouse capabilities, impacting their service delivery. The supplier does not collaborate with Fortune 500 companies and has no system for effective customer complaint management.
Supplier typeThe supplier provides OEM services for well-known brands and operates in the water treatment equipment and engineering machinery sectors.
CertificationsThe supplier holds ISO9001:2015 and CE certifications, reflecting adherence to quality management and product standards.
After-Sales capabilityThe supplier lacks written procedures for customer complaint handling and does not maintain inventory or overseas warehouses, limiting after-sales service capability.
Financial creditFinancial data across multiple years indicates stable reporting, suggesting a consistent financial position.
R&D capabilityWith no SDK availability and no new products launched last year, the supplier's innovation capability appears limited.
Production capacityThe supplier has a single production line, which may limit their ability to handle large orders or diverse product lines.
Customization capabilityThe supplier offers OEM services, indicating a capability for customization to meet client specifications.
Product Q&A
Q:How are design changes handled?
A:
Submit a change application, undergo technical review, confirm costs, and receive a construction briefing. Non-essential changes by the owner require a supplementary agreement.
Q:What post-delivery training is provided?
A:
Operational Level covers startup, shutdown, inspections, and troubleshooting. Management Level covers optimization, energy control, and compliance. A manual is provided, plus one free refresher training session during the warranty period.
Q:How do I report a fault and what is the response time?
A:
Contact via 24-hour hotline, WeChat, or contact person with equipment model, symptoms, and data. Response is 24-hour on-site for routine faults and 8-12 hours for emergency faults.
Q:Is there a charge for warranty repairs and is an extended warranty available?
A:
On-site service, component replacement, and commissioning are free. Replacing core components resets the warranty period, and routine repairs are covered by a 3-month warranty.
Q:What types of wastewater can be treated and what are the core advantages?
A:
Treats domestic (activated sludge), industrial (customized anaerobic-aerobic), and agricultural wastewater. Advantages include customized solutions, energy-efficient equipment, and integration with water reuse.
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