Does the phone support video calls?

Yes, the Fanvil H5W supports video calls with H.264 video decoding and comes with a 3.5-inch color display.

What is the Minimum Order Quantity (MOQ)?

The Minimum Order Quantity is 1 piece.

What shipping carriers do you use?

We use several different shippers depending on item size and weight, primarily FedEx, DHL, or UPS.

Fanvil H5W Wi-Fi Video IP Phone

Name: Fanvil H5W Wi-Fi Video IP Phone
Brand: Shenzhen Yibote Information Technology Co.,Ltd
SKU: 1937826991

Guangdong, ChinaShenzhen Yibote Information Technology Co.,Ltd

US$97.00-108.00

1 Piece

Product profile

Customization

Available

Type

IP Phone

Function

Common Key Phone, Handsfree Phone, Caller Number Presentation Phone, Recording Phone, SMS Phone, VoIP Phone, Video Phone

Model NO.

H5W

Display

With Display

Touch Screen

Without Touch Screen

Dial

DTMF

Voice Mail

Support Voice Mail

Cordless Telephone Frequency

Not Applicable (Wired SIP IP Phone)

Answering Machine Record Audio Format

MP3

Accessories

Telephone Headsets

Customized

Non-Customized

Warranty

1 Year

SIP Lines

2 SIP Accounts

Wifi Standard

802.11 b/g/n 2.4G

Video Decode

Support H.264 1080P

Transport Package

Carton Packing

Specification

Customized

Trademark

Fanvil

Origin

Guangdong, China

Key features

Multi-Scenario Versatility: Suitable for hotels, shopping malls, hospitals, and supermarkets with high performance.

Dual Network Connectivity: Features built-in 2.4G Wi-Fi and dual network ports with integrated PoE support.

HD Video & Audio: Supports H.264 video decoding and Opus codec on a 3.5-inch 480x320 color display.

Flexible SIP Lines: Supports up to 2 SIP lines and can function as a SIP hotspot for connectivity.

Wide Platform Compatibility: Compatible with major platforms including Asterisk, Broadsoft, 3CX, Metaswitch, and Avaya.

Customization Options: Offers customized color (Black), warranty, and power supply options for specific needs.

Essential Call Features: Includes 6 programmable keys, call hold, redial, transfer, hotline, and voice mail.

Fast Inventory Shipping: Items in stock are shipped within 72 hours, ensuring rapid delivery for urgent needs.

Company profile

High Repeat Buyers ChoiceMulti-language PioneerSelf-brandedIn-stock Capacity

Shenzhen Yibote Information Technology Co.,Ltd

Guangdong, China

CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 8 years CertifiedNearest Port: Shenzhen Port; Hong Kong Port; Guangzhou PortAverage Response Time: ≤6.14h

AI-Powered supplier vetting

SummaryShenzhen Yibote Information Technology Co., Ltd. is a China-based limited trading company established in 2017, with six employees and a product scope covering IT networking and optical-fiber communication equipment. It provides 3D software design and multiple forms of customization, including full customization, but reports no new products in the past year. Quality assurance, complaint-handling procedures, supplier-service procedures, and corrective/preventive-action records are documented. However, finished products are checked by packing staff, and raw-material traceability identification is absent. The supplier reports export activity for eight years and derives 90% of total sales from exports, but the information also states that it has no valid import/export license, creating an unresolved export-compliance concern. Financial information confirms records for 2022–2024 but does not provide assessable performance figures. No customer cases or clear certification holdings are provided. The supplier...

Supplier typeThe supplier is identified as a limited company and trading company, with six employees and a business scope centered on IT networking, communication, office, and information-system-related products and services. Its offered products include routers, switches, wireless access points, VOIP phones, optical-fiber communication products, and smart meeting tablets.

After-Sales capabilityThe supplier has a clear, documented procedure and records for handling customer complaints. It also maintains written procedures and follow-up records for supplier-service assessment and corrective/preventive actions, supporting an established service-management process.

R&D capabilityThe supplier reports no new products during the past year. Although it has R&D-related customization capability, the explicit absence of recent new-product development indicates insufficient evidence of active product innovation.

Customization capabilityThe supplier explicitly offers customization from samples, customization from designs, full customization, minor customization, and flexible customization. It also confirms the ability to provide 3D software design services, providing direct evidence of broad customization support.

Product Q&A

Q:What is the warranty period for new and used hardware?

We offer a free one-year warranty on new hardware purchases, which can be extended for two or three years for an additional fee. For used hardware, we provide a 90-day warranty.

Q:How long does it take to ship my order?

In-stock items are shipped within 1-3 working days. For preorder items, the lead time is 4-8 weeks.

Q:What payment methods do you accept?

We accept T/T, Western Union, Alipay, Money Gram, D/P, LC, PayPal, and small-amount payments. A 30% deposit is required for preorders.

Q:Can this phone be used in scenarios other than hotels?

Yes, the Fanvil H5/H5W is a high-quality phone suitable for multiple scenarios including shopping malls, hospitals, and supermarkets.

Q:What are the network connectivity options for this phone?

The phone features built-in 2.4G Wi-Fi (IEEE 802.11b/g/n) and dual network ports with integrated PoE support.