What after-sales services are provided?

We provide 24/7 global technical assistance, parts supply, and operation/maintenance training (on-site or remote). Post-warranty, spare parts are charged at cost, and we ensure quick solutions to restore production.

China Supplier Touch Screen Multi-Row Tissue Machine for Producing Facial Tissue

Name: China Supplier Touch Screen Multi-Row Tissue Machine for Producing Facial Tissue
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2285739865

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$12,300.00-27,200.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Steel Roller

Toilet Paper Type

Core or Without Core

Function

Multi-Function

Service Guarantee

5-10 Year

Paper Type

Machine Model

Processing Type

Machine

Core Components

Plcengine Gear, Motor, Bearing

Transport Package

Wooden Box Packaging

Specification

2-3tons/3.5-5tons/5-7tons, 300PCS/Min

Trademark

HENGYUAN

Origin

China

Key features

Multi-Model Capacity: Models 1880, 2200, 3000 offer 2-5 tons/8hrs output for various business scales.

Full Automatic Control: PLC control with frequency regulation, pneumatic embossing, and automatic trimming.

High-Speed Precision: High-speed paper cutter ensures precise, burr-free cutting with adjustable length.

Global After-Sales Support: 24/7 technical assistance, parts supply, and on-site or remote training available.

Flexible Customization: Supports OEM/ODM, coreless/core switching, and double-sided embossing options.

Certified Quality: ISO 9001, CE, and GOST certified with 100% finished product inspection.

Proven Manufacturer: 20+ years expertise, exports to 50+ countries, with 3 production lines.

Quick Delivery: Average lead time within 15 workdays for both peak and off-season orders.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤11.39h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:What is the warranty period?

Standard warranty is 12 months or 2,000 hours (whichever comes first). Extended warranty is optional up to 36 months. Within the warranty period, non-artificial damages are covered with free parts replacement via air-mail or express.

Q:How does the company ensure transaction security?

We draft trade assurance orders via the platform. This free service fosters trust between buyers and suppliers, aiding in shipping and quality disputes.

Q:What are the payment terms?

30% deposit upon order, 70% balance before shipment. We also accept LC, T/T, D/P, PayPal, Western Union, and Small-amount payment.

Q:What is the production capacity of the machine?

Capacity varies by model: Model 1880 produces 2-2.5 tons/8 hrs; Model 2200 produces 2.5-3.5 tons/8 hrs; Model 3000 produces 4-5 tons/8 hrs. Napkin paper machine capacity is 800-1000 pcs/min.

Q:Is customization available for this machine?

Yes, custom configurations are available upon request. We support OEM/ODM, customization from samples or designs, and options like coreless/core switching and double-sided embossing.