What after-sales services are provided?

We provide 24/7 global technical support, spare parts supply, and on-site or remote operation and maintenance training. Damaged parts are replaced free of charge within the warranty period.

What is the minimum order quantity?

The minimum order quantity is 1 set.

What is the lead time for production?

The average lead time is within 15 workdays for both peak season and off-season periods.

Durable Facial Tissue Production Line with Easy Setup and Maintenance

Name: Durable Facial Tissue Production Line with Easy Setup and Maintenance
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2274692235

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$7,000.00-27,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

X01

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Rubber Roller

Toilet Paper Type

Without Core

Function

Paper Machine

Weight (Kg)

5500

Transport Package

Wooden Box

Specification

Rewinder cutter packaging

Trademark

HENGYUAN

Origin

China

Key features

High-Speed Production Capacity: Models produce 2-5 tons per 8 hours with speeds up to 1000 pcs/min.

Automatic PLC Control System: Features intelligent PLC control, variable frequency speed adjustment, and auto trimming.

Comprehensive Warranty Coverage: Standard 12-month warranty with optional extended coverage up to 36 months.

Global 24/7 Technical Support: Round-the-clock tech support and spare parts supply for global customers.

CE and ISO Certified Quality: Manufactured under strict ISO 9001 and CE standards for reliable performance.

Flexible Customization Options: Supports full customization from samples or designs, including embossing types.

Versatile Model Range: Three models available for widths up to 3.0m, suitable for small to large factories.

Secure Trade Assurance: Transaction protection via trade assurance orders to ensure buyer security.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤10.76h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:How long is the warranty period?

We provide a standard 12-month warranty or 2,000 hours (whichever comes first). Optional extended warranty up to 36 months is available. Free replacement of damaged parts is provided within the warranty period for non-artificial issues.

Q:What are the payment terms?

The standard payment term is a 30% initial payment upon order placement and a 70% balance payment before shipment. We also accept LC, T/T, D/P, PayPal, and Western Union.

Q:Does the company accept Trade Assurance?

Yes, we accept Trade Assurance. We can draft orders based on buyer requirements, negotiate terms, and process payments to designated bank accounts to ensure transaction security.

Q:What is the production capacity of the machine?

Production capacity varies by model: Model 1880 produces 2-2.5 tons in 8 hours; Model 2200 produces 2.5-3.5 tons; Model 3000 produces 4-5 tons. The napkin paper machine speed is 800-1000 pcs/min.

Q:Is customization available for this equipment?

Yes, we offer full customization from samples or designs. Custom configurations are available upon request, including double-sided embossing, quick switch coreless/core, and auto paper feed options.