What after-sales services do you provide?

We provide standard 12-month warranty, optional extended warranty up to 36 months, 24/7 technical support, parts supply, and on-site or remote training.

Eco-Friendly Tissue Paper Machine for Sustainable Manufacturing Practices

Name: Eco-Friendly Tissue Paper Machine for Sustainable Manufacturing Practices
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2298230185

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$7,000.00-27,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

X01

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Rubber Roller

Toilet Paper Type

Without Core

Function

Paper Machine

Weight (Kg)

5500

Transport Package

Wooden Box

Specification

Rewinder cutter packaging

Trademark

HENGYUAN

Origin

China

Key features

Comprehensive Warranty Options: Standard 12-month warranty with optional extension up to 36 months for long-term protection.

24/7 Global Technical Support: Round-the-clock assistance including parts supply and on-site or remote training available.

Full Customization Services: ODM and OEM services available with customization from samples, designs, or full custom needs.

High-Speed Production Capacity: Models ranging from 2 to 5 tons per 8 hours, with napkin machines reaching 800-1000 pcs/min.

Advanced PLC Control System: Automatic operation featuring precise speed regulation, embossing, trimming, and sealing functions.

Multiple Model Variants: Three models available (1880, 2200, 3000) to suit startups, towns, and large factories.

International Certifications: Certified with CE, RoHS, ISO 9001:2000, ISO 9001:2008, and GOST for global market compliance.

Free Spare Parts Replacement: Non-artificial damages within the warranty year are covered with free parts replacement via air-mail.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤9.64h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:How long is your warranty?

All products include a one-year guarantee. For any non-artificial damages within a year, we replace parts free by air-mail or express. Post-warranty, we offer advice and spare parts at cost.

Q:How to guarantee transaction security?

We use trade assurance orders to create trust in shipping and quality for all transactions.

Q:Does your company accept trade assurance?

Yes, we accept trade assurance. We create orders per buyer's needs, discuss terms, and you pay to the designated account.

Q:What are the payment terms?

The payment terms are 30% deposit upon order and 70% balance before shipment.

Q:What is the production capacity of the machine?

Model 1880 produces 2-2.5 tons/8 hrs, Model 2200 produces 2.5-3.5 tons/8 hrs, and Model 3000 produces 4-5 tons/8 hrs. Napkin machines can reach 800-1000 pcs/min.