What after-sales services are provided?

We offer 24/7 global technical support, spare parts supply, and optional extended warranties up to 36 months. Training for operation and maintenance is available either on-site or remotely.

What certifications does the machinery have?

The machinery is certified with CE, RoHS, ISO 9001:2000, ISO 9001:2008, and GOST standards, ensuring reliable quality and compliance.

Efficient Facial Tissue Production Line with User-Friendly Operation

Name: Efficient Facial Tissue Production Line with User-Friendly Operation
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2274662595

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$7,000.00-27,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

X01

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Rubber Roller

Toilet Paper Type

Without Core

Function

Paper Machine

Weight (Kg)

5500

Transport Package

Wooden Box

Specification

Rewinder cutter packaging

Trademark

HENGYUAN

Origin

China

Key features

Full Automatic Control: PLC control with variable speed, pneumatic embossing, auto trimming, and glue sealing.

High Production Capacity: Models produce 2-5 tons in 8 hours; napkin machine capacity up to 1000 pcs/min.

Comprehensive Warranty: Standard 1-year warranty with optional extended coverage up to 36 months.

Global After-Sales Support: 24/7 technical help, spare parts supply, and on-site or remote training available.

Flexible Customization: Custom configurations available including double embossing, coreless/core switch, and auto feeding.

Certified Quality: CE, RoHS, ISO 9001:2000, ISO 9001:2008, and GOST certified machinery.

Precise Cutting Technology: High-speed paper cutter ensures precise, burr-free cutting with adjustable length.

One-Stop Solution: Complete production lines for rewinding, slitting, packaging, and automated flattening.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤15h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:How long is the warranty period?

We provide a one-year guarantee. Within this period, damaged parts are replaced free of charge via air-mail or express if caused by non-artificial factors under correct operation. Post-warranty, spare parts are available at cost.

Q:What are the payment terms?

The standard payment term is a 30% initial payment when placing the order, with the remaining 70% balance paid before shipment.

Q:Does the company accept Trade Assurance?

Yes, we accept Trade Assurance. We can draft orders for buyers, negotiate terms, and facilitate payments to designated bank accounts to ensure transaction security and build trust.

Q:What is the production capacity of the machine?

Capacity varies by model: Model 1880 produces 2-2.5 tons in 8 hours; Model 2200 produces 2.5-3.5 tons; Model 3000 produces 4-5 tons in 8 hours. The napkin machine capacity is 800-1000 pcs/min.

Q:Is customization available for this machine?

Yes, custom configurations are available upon request. Options include double embossing, coreless/core switching, auto feeding, shaft removal, and tailored designs by our engineering team.