What after-sales services are provided?

We offer standard 12-month warranty, optional extended warranty up to 36 months, 24/7 global support, and on-site or remote training.

Enhanced Tissue Paper Machine for Superior Quality Production Solutions

Name: Enhanced Tissue Paper Machine for Superior Quality Production Solutions
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2305870385

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$7,000.00-27,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

X01

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Rubber Roller

Toilet Paper Type

Without Core

Function

Paper Machine

Weight (Kg)

5500

Transport Package

Wooden Box

Specification

Rewinder cutter packaging

Trademark

HENGYUAN

Origin

China

Key features

Full Automatic Control: PLC control with speed regulation, pneumatic embossing, auto trimming, and glue sealing.

High Production Capacity: Models range from 2 to 5 tons per 8 hours, with napkin machines reaching 800-1000 pcs/min.

Comprehensive Warranty: Standard 12-month warranty with optional extended coverage up to 36 months.

Global Technical Support: 24/7 assistance for parts supply and on-site or remote operation training.

Customizable Configurations: Options include double-sided embossing, coreless/core switching, and tailored designs.

CE and ISO Certified: Certified by CE, RoHS, ISO 9001:2000, ISO 9001:2008, and GOST standards.

Precision Cutting System: High-speed paper cutter ensures precise, burr-free cuts with adjustable length.

OEM and ODM Services: Full customization available from samples, designs, or complete project requirements.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤11.69h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:How long is the warranty?

All products have a one-year guarantee. Post-warranty, we offer advice and spare parts. Within a year, for any non-artificial damages, we'll replace parts free by air-mail or express. Post-warranty, parts are charged at cost.

Q:How to guarantee transaction security?

We use trade assurance to build trust, aiding in disputes over shipping and quality.

Q:Does your company accept trade assurance?

Yes, we do. We draft orders as per buyer needs, negotiate and confirm terms, and you pay to the designated account.

Q:What are the payment terms?

30% initial payment upon order, 70% balance due before shipment.

Q:Is customization available?

Yes, custom configurations are available upon request, including double-sided embossing, coreless/core switching, and tailored designs.