What after-sales services are provided?

We offer standard 12-month warranty, optional extended warranty up to 36 months, 24/7 global support, parts supply, and on-site or remote training.

Hengyuan Tissue Machine for Reliable and Efficient Paper Production

Name: Hengyuan Tissue Machine for Reliable and Efficient Paper Production
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2274691935

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$7,000.00-27,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

X01

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Rubber Roller

Toilet Paper Type

Without Core

Function

Paper Machine

Weight (Kg)

5500

Transport Package

Wooden Box

Specification

Rewinder cutter packaging

Trademark

HENGYUAN

Origin

China

Key features

Comprehensive Warranty Coverage: Standard 12-month warranty with optional extended coverage up to 36 months.

Global 24/7 Technical Support: Round-the-clock tech support and parts supply available worldwide.

Flexible Model Selection: Three models available: 1.88m (2-2.5t), 2.2m (2.5-3.5t), and 3.0m (4-5t) capacity.

Advanced PLC Control System: Features variable speed control, pneumatic embossing, and auto trimming.

Custom Configuration Options: Full customization available for designs, samples, and specific engineering needs.

High-Speed Precision Cutting: High-speed paper cutter ensures precise, burr-free cuts with adjustable lengths.

ISO and CE Certified Quality: Certified by ISO 9001, CE, and GOST for stringent quality control.

On-site and Remote Training: Professional training provided for operation and maintenance, on-site or remote.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤15h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:How long is the warranty period?

Our products come with a one-year guarantee. We offer advice and spare parts beyond this period. Within the first year, under proper operation and non-human causes, we replace any damaged parts for free via air-mail or express. Post-warranty, spare parts cost price only. If issues arise, we swiftly resolve them to restore production.

Q:How do you guarantee transaction security?

We draft trade assurance orders to build trust between buyers and suppliers. Trade assurance aids buyers in shipping and quality disputes.

Q:Does your company accept trade assurance?

Yes, of course. We draft orders per buyer requirements, negotiate and confirm terms with the supplier, and accept payment to the designated bank account.

Q:What are the payment terms?

30% initial payment when ordering, 70% balance before shipment.

Q:Is customization available for this machine?

Yes, custom configurations are available upon request. Our engineers provide custom designs for specific needs, including full customization from samples or designs.