What is the standard warranty coverage?

Standard warranty is 12 months or 2,000 hours, whichever comes first. Extended warranty is optional up to 36 months.

What after-sales services are provided?

We offer 24/7 technical assistance, parts supply, and on-site or remote operation and maintenance training.

Innovative Tissue Machine Technology for Easy Use and Efficiency

Name: Innovative Tissue Machine Technology for Easy Use and Efficiency
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2283466025

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$7,000.00-27,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

X01

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Rubber Roller

Toilet Paper Type

Without Core

Function

Paper Machine

Weight (Kg)

5500

Transport Package

Wooden Box

Specification

Rewinder cutter packaging

Trademark

HENGYUAN

Origin

China

Key features

Full Automatic Control: PLC control with frequency speed regulation and pneumatic embossing.

High-Speed Cutting: Precise, burr-free cutting with adjustable length capabilities.

Custom Configurations: Available upon request including double-sided embossing and core switching.

Global Technical Support: 24/7 assistance with parts supply and on-site or remote training.

Extended Warranty Option: Optional warranty coverage up to 36 months beyond standard 12 months.

Multiple Capacity Models: Models 1880, 2200, and 3000 available for different business scales.

Quality Certifications: ISO 9001, CE, RoHS, and GOST certified for international standards.

OEM and ODM Services: Full customization available from samples or designs.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤11.83h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:How long is the warranty period?

All products come with a one-year guarantee. For non-artificial damages within a year, parts are replaced free via airmail or express. Post-warranty, parts are charged at cost.

Q:How can I guarantee transaction security?

We draft trade assurance orders which is a free service fostering trust between buyers and suppliers, aiding in shipping and quality disputes.

Q:Does your company accept trade assurance?

Yes, we do. We draft orders per buyer requirements, negotiate terms, confirm, and accept payment to the designated bank account.

Q:What are the payment terms?

30% initial payment upon ordering, 70% balance before shipment.

Q:Are custom configurations available?

Yes, custom configurations are available upon request. Our team provides tailored designs for project needs.