Is extended warranty available?

Yes, an extended warranty is optional up to 36 months.

What training is provided?

On-site or remote operation and maintenance training is available.

Are custom configurations available?

Yes, custom configurations are available upon request, including tailored designs.

Superior Quality Tissue Production Machine for Innovative Processes

Name: Superior Quality Tissue Production Machine for Innovative Processes
Brand: Xuchang Hengyuan Paper Machinery Co., Ltd.
SKU: 2300847885

Henan, ChinaXuchang Hengyuan Paper Machinery Co., Ltd.

US$7,000.00-27,000.00

1 Piece

Product profile

Customization

Available

After-sales Service

5-10 Year

Warranty

5-10 Year

Model NO.

X01

Certification

CE, RoHS, ISO 9001:2000, ISO 9001:2008

Condition

New

Control

Automatic

Embossing Type

Full-Embossing

Embossing Roller

Rubber Roller

Toilet Paper Type

Without Core

Function

Paper Machine

Weight (Kg)

5500

Transport Package

Wooden Box

Specification

Rewinder cutter packaging

Trademark

HENGYUAN

Origin

China

Key features

Comprehensive Warranty Coverage: Standard 12-month warranty with optional extended coverage up to 36 months.

24/7 Global Technical Support: Round-the-clock assistance for technical issues and parts supply worldwide.

Full Automatic Control System: PLC-controlled speed regulation, pneumatic embossing, and auto trimming.

High-Speed Precision Cutting: Adjustable length cutter ensuring precise, burr-free paper processing.

Multiple Capacity Models: Models 1880, 2200, and 3000 available to suit businesses from startups to factories.

Custom Configuration Options: Tailored designs available including double-sided embossing and core switching.

ISO and CE Certified Quality: Machinery certified under ISO 9001, CE, RoHS, and GOST standards.

On-site and Remote Training: Professional training provided for operation and maintenance of the equipment.

Company profile

Importers and ExportersPatents Awarded

Xuchang Hengyuan Paper Machinery Co., Ltd.

Henan, China

CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 3 Years CertifiedNearest Port: Qingdao PortAverage Response Time: ≤11.69h

AI-Powered supplier vetting

SummaryThe supplier is a combined company in Xuchang, Henan, China, producing and selling paper machinery, paper products, and packaging materials. It offers broad customization, ODM services, and OEM services for well-known brands, and reports new products during the past year. Production information includes three production lines and a stated lead time of within 15 working days in both peak and off-peak seasons. However, no certification evidence is provided, and after-sales service controls are weakly documented: complaint handling, corrective actions, and service assessment lack written procedures or records. Financial information is represented only by years, without usable financial performance evidence. The supplier has no overseas warehouse, showroom, agent, or branch, and has not participated in offline trade shows. Customer cases are not specifically identified.

Supplier typeThe supplier is identified as a combined company located in Xuchang, Henan, China. Its stated business covers paper machinery production and sales, paper products and packaging materials, and import/export activities, indicating a manufacturing and trading-oriented supplier profile.

After-Sales capabilityThe supplier has no written procedures or records for service capability assessment, corrective and preventive actions, or effective complaint handling. It also reports no overseas warehouse, showroom, agent, or branch, although it accepts multiple quotation and payment terms and states service lead times within 15 working days.

R&D capabilityThe supplier reports new products within the past year, provides ODM services, and supports customization from samples, designs, and full specifications. It also reports three R&D engineers’ total experience, but has no available SDK, so the evidence supports product development and design capability but not SDK-based integration.

Production capacityThe supplier manufactures multiple types of paper-processing machinery and reports three production lines. It states average lead times within 15 working days in both peak and off-peak seasons, providing explicit evidence of an operating production base and stated delivery capability.

Customization capabilityThe supplier explicitly supports customization from samples, customization from designs, and full customization. These capabilities are stated consistently across the design-service records, indicating broad customization coverage.

Product Q&A

Q:How long is the warranty?

All products have a 1-year guarantee. Post-warranty, we offer advice and parts. Within a year, for non-artificial damages, parts are replaced free via air-mail or express. Post-warranty, parts are charged at cost.

Q:How do you guarantee transaction security?

We use trade assurance to build trust, aiding in disputes over shipping and quality.

Q:Does your company accept trade assurance?

Yes, we do. Draft orders are made per buyer needs, terms are negotiated and confirmed, and payment is made to the designated account.

Q:What are the payment terms?

30% initial payment upon order, 70% balance due before shipment.

Q:What is the standard warranty period?

The standard warranty is 12 months or 2,000 hours, whichever comes first.