Business Type: Manufacturer/FactoryExport Year: 1975-01-01Average Response Time: ≤1.69h
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SummaryThe supplier, HG Group, is a specialized technical supplier in the food machinery manufacturing industry with significant national patents and certifications like ISO9001 and CE. They offer extensive customization in design services but lack 3D software design services and ODM/OEM capabilities. Their after-sales service is highly rated, although they lack documented corrective actions for service capability. Financially, they demonstrate stability over recent years. Innovation is limited as they have not launched new products recently, but they focus on expanding their product lines. They participate in international trade shows but lack overseas facilities and branches.
Supplier typeHG Group is a professional technical supplier in the food machinery industry, with a wide range of production lines for various foods like biscuits, cakes, and chips.
CertificationsThe supplier holds notable certifications, including ISO9001 and CE, which validate their quality and compliance standards.
After-Sales capabilityThey emphasize quality after-sales service and have a clear procedure for handling customer complaints.
Financial creditFinancial records suggest stability over several years, with consistent financial capacity.
R&D capabilityThe supplier has not launched new products recently and does not offer ODM services, indicating limited innovation capability.
Production capacityHG Group has a diverse production capability with multiple food production lines.
Customization capabilityThey offer extensive customization options, including full and minor customization in design services.
Product Q&A
Q:Is the cake shape customizable?
A:
Yes, the cake shape is fully customizable to suit your specific requirements.
Q:What material is the machine made of?
A:
The machine is constructed using 304 stainless steel for durability and hygiene.
Q:What is the warranty policy?
A:
We provide a 1-year warranty and offer whole-life fixing service for the machine.
Q:Do you provide technical support?
A:
Yes, we send engineers to install the machine and train your workers, plus provide free recipes.
Q:What are the production capacities available?
A:
We offer two capacity options: 250kg/H and 500kg/H.
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