Is after-sales service provided?

Yes, free after-sales service is provided for one year, along with lifelong fixed service.

Complete Gas Egg Roll Machine / Automatic Electric Wafer Roll Machine

Name: Complete Gas Egg Roll Machine / Automatic Electric Wafer Roll Machine
Brand: HG Industry (Shanghai)
SKU: 1921184465

Shanghai, ChinaHG Industry (Shanghai)

US$38,999.00

1 Piece

US$27,999.00

2+ Pieces

Product profile

Customization

Available

After-sales Service

Free for One Year

Warranty

Life Long Fixed Service

Model NO.

HG-HWB60

Certification

Power Source

Gas

Process

Thermal Processing

Automatic Grade

Automatic

Application

Wafer Stick

Customized

Transport Package

Water Proof Packing

Specification

3400× 1700× 2500 mm

Trademark

HG brand

Origin

China

HS Code

84381000

Production Capacity

60kg/H

Key features

Customized Options: The machine supports customized configurations to meet specific production needs.

High Production Capacity: Filled wafer production reaches 50-60kg/h, ensuring efficient output.

Long-Term Warranty: Comes with a lifelong fixed service warranty for long-term reliability.

CE Certified: Meets CE certification standards for safety and quality assurance.

Versatile Power Source: Available in both gas and electric heating options for flexible operation.

Global Service Support: Provides worldwide local service support for international customers.

Company profile

100% Finished Products InspectionProduct CertificationFull CustomizationR&D Capabilities

HG Industry (Shanghai)

Shanghai, China

Business Type: Manufacturer/FactoryExport Year: 1975-01-01Average Response Time: ≤2.57h

AI-Powered supplier vetting

SummaryThe supplier is explicitly identified as a professional technical supplier focused on food machinery production lines, including biscuit, cake, potato chip, rice cracker, waffle, frozen French fries, wafer stick, sandwich cake, cupcake, and custard cake lines. It reports more than 300 national patents, ISO9001 and CE certification, quality assurance, raw-material traceability, and documented complaint-handling procedures. Customization is available in several forms, but 3D software design, ODM, OEM for popular brands, SDK support, and overseas service infrastructure are not provided. The supplier reports multiple factories and strong technical capability, although innovation evidence is limited because no new product was launched in the past year. Financial credibility cannot be determined from the provided year labels alone.

Supplier typeThe supplier is explicitly described as a professional technical supplier and presents itself as a food machinery manufacturer with multiple factories. Its listed offerings cover numerous complete food production lines, demonstrating a specialized industrial equipment focus.

CertificationsThe supplier reports ISO9001 and CE certificates, plus more than 300 national patents and an AAA contract-credit certificate. CE is also identified as its sustainable development and product certification capability, while quality assurance and material traceability are documented.

After-Sales capabilityThe supplier states that it provides best after-sales service, and it has a clear complaint-handling procedure with followed records. However, the service-management information also shows no approved supplier list and no written corrective/preventive-action procedures or records, indicating documented weaknesses in some service-control processes.

R&D capabilityThe supplier reports professional technical R&D capability, more than 300 national patents, technological innovation, and plans to launch new products. Nevertheless, it also states that no new product was introduced in the past year and does not provide ODM, SDK, or 3D software design services, so current innovation output and digital R&D support are limited.

Production capacityThe supplier describes a long-established factory, powerful technology, multiple factories and branches, and a broad portfolio of food production lines. These statements explicitly support substantial manufacturing scope, although no production-capacity figures or output data are provided.

Customization capabilityThe supplier offers customization from designs, full customization, minor customization, and flexible customization, and states that it helps customers use its machines to produce products. It does not provide 3D software design services, so customization is supported but not through that specific design capability.