Does HG provide after-sales service?

Yes, HG provides lifetime fixing service, free recipes, and on-site installation and training.

What is the machine weight?

The total weight of the machine is 4T (4000kg).

Hg Fully Auto PLC Control Crispy Egg Roll Line

Name: Hg Fully Auto PLC Control Crispy Egg Roll Line
Brand: HG Industry (Shanghai)
SKU: 1922380605

Shanghai, ChinaHG Industry (Shanghai)

US$28,000.00

1 Set

US$14,000.00

2+ Sets

Product profile

Customization

Available

After-sales Service

Machine Whole Life Service

Warranty

One Year

Model NO.

HG-HWB

Certification

CE, ISO9001

Power Source

Electric

Process

Forning & Baking

Automatic Grade

Automatic

Application

Wafer Stick

Customized

Weight

4000kg

Brand

Capacity

30kg/Hr; 60kg/Hr

Voltage

Customized

Condition

New

Material

Transport Package

Standard Export Package

Specification

3400*1700*2200mm

Trademark

Origin

China

HS Code

84381000

Production Capacity

60kg/Hr

Key features

53 Years Manufacturer Experience: HG is a manufacturer with 53 years of experience in food machinery.

Multi-Source Power Options: Oven can use gas or electricity with automatic ignition system.

Customizable Product Dimensions: Stick thickness, length, and diameter are adjustable and changeable.

High Capacity Production: Features two rolling heads with capacity up to 60kg/h for filled sticks.

Lifetime After-Sales Support: Provides whole life fixing service and free recipe training.

Advanced Control System: PLC control with auto alarm and temperature systems for stable operation.

International Certifications: Equipment passes BV, SGS, CE, and ISO certifications.

Professional Installation Service: Engineers sent to customer factories for installation and worker training.

Company profile

100% Finished Products InspectionProduct CertificationFull CustomizationR&D Capabilities

HG Industry (Shanghai)

Shanghai, China

Business Type: Manufacturer/FactoryExport Year: 1975-01-01Average Response Time: ≤2.43h

AI-Powered supplier vetting

SummaryThe supplier is explicitly identified as a professional technical supplier focused on food machinery production lines, including biscuit, cake, potato chip, rice cracker, waffle, frozen French fries, wafer stick, sandwich cake, cupcake, and custard cake lines. It reports more than 300 national patents, ISO9001 and CE certification, quality assurance, raw-material traceability, and documented complaint-handling procedures. Customization is available in several forms, but 3D software design, ODM, OEM for popular brands, SDK support, and overseas service infrastructure are not provided. The supplier reports multiple factories and strong technical capability, although innovation evidence is limited because no new product was launched in the past year. Financial credibility cannot be determined from the provided year labels alone.

Supplier typeThe supplier is explicitly described as a professional technical supplier and presents itself as a food machinery manufacturer with multiple factories. Its listed offerings cover numerous complete food production lines, demonstrating a specialized industrial equipment focus.

CertificationsThe supplier reports ISO9001 and CE certificates, plus more than 300 national patents and an AAA contract-credit certificate. CE is also identified as its sustainable development and product certification capability, while quality assurance and material traceability are documented.

After-Sales capabilityThe supplier states that it provides best after-sales service, and it has a clear complaint-handling procedure with followed records. However, the service-management information also shows no approved supplier list and no written corrective/preventive-action procedures or records, indicating documented weaknesses in some service-control processes.

R&D capabilityThe supplier reports professional technical R&D capability, more than 300 national patents, technological innovation, and plans to launch new products. Nevertheless, it also states that no new product was introduced in the past year and does not provide ODM, SDK, or 3D software design services, so current innovation output and digital R&D support are limited.

Production capacityThe supplier describes a long-established factory, powerful technology, multiple factories and branches, and a broad portfolio of food production lines. These statements explicitly support substantial manufacturing scope, although no production-capacity figures or output data are provided.

Customization capabilityThe supplier offers customization from designs, full customization, minor customization, and flexible customization, and states that it helps customers use its machines to produce products. It does not provide 3D software design services, so customization is supported but not through that specific design capability.