Business Type: Manufacturer/FactoryExport Year: 1975-01-01Average Response Time: ≤1.74h
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SummaryThe supplier, HG Group, is a specialized technical supplier in the food machinery manufacturing industry with significant national patents and certifications like ISO9001 and CE. They offer extensive customization in design services but lack 3D software design services and ODM/OEM capabilities. Their after-sales service is highly rated, although they lack documented corrective actions for service capability. Financially, they demonstrate stability over recent years. Innovation is limited as they have not launched new products recently, but they focus on expanding their product lines. They participate in international trade shows but lack overseas facilities and branches.
Supplier typeHG Group is a professional technical supplier in the food machinery industry, with a wide range of production lines for various foods like biscuits, cakes, and chips.
CertificationsThe supplier holds notable certifications, including ISO9001 and CE, which validate their quality and compliance standards.
After-Sales capabilityThey emphasize quality after-sales service and have a clear procedure for handling customer complaints.
Financial creditFinancial records suggest stability over several years, with consistent financial capacity.
R&D capabilityThe supplier has not launched new products recently and does not offer ODM services, indicating limited innovation capability.
Production capacityHG Group has a diverse production capability with multiple food production lines.
Customization capabilityThey offer extensive customization options, including full and minor customization in design services.
Product Q&A
Q:What is the production capacity?
A:
The filled type capacity is 50-60kg/hour, while the hollow type is 25-30kg/hour.
Q:Is the machine customizable?
A:
Yes, the machine is fully customized, including capacity, operator count, and weight.
Q:What is the warranty policy?
A:
We provide a one-year free guarantee and lifetime fixing service for all repairs.
Q:Does the supplier offer overseas service?
A:
Yes, we provide engineer overseas service for local support worldwide.
Q:What power sources are supported?
A:
The machine supports both LPG and natural gas as power sources.
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