Business Type: Manufacturer/FactoryExport Year: 1975-01-01Average Response Time: ≤1.16h
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SummaryThe supplier, HG Group, is a specialized technical supplier in the food machinery manufacturing industry with significant national patents and certifications like ISO9001 and CE. They offer extensive customization in design services but lack 3D software design services and ODM/OEM capabilities. Their after-sales service is highly rated, although they lack documented corrective actions for service capability. Financially, they demonstrate stability over recent years. Innovation is limited as they have not launched new products recently, but they focus on expanding their product lines. They participate in international trade shows but lack overseas facilities and branches.
Supplier typeHG Group is a professional technical supplier in the food machinery industry, with a wide range of production lines for various foods like biscuits, cakes, and chips.
CertificationsThe supplier holds notable certifications, including ISO9001 and CE, which validate their quality and compliance standards.
After-Sales capabilityThey emphasize quality after-sales service and have a clear procedure for handling customer complaints.
Financial creditFinancial records suggest stability over several years, with consistent financial capacity.
R&D capabilityThe supplier has not launched new products recently and does not offer ODM services, indicating limited innovation capability.
Production capacityHG Group has a diverse production capability with multiple food production lines.
Customization capabilityThey offer extensive customization options, including full and minor customization in design services.
Product Q&A
Q:What is the warranty period?
A:
The machine is guaranteed for 1 year, with whole-life fixing service available.
Q:Can the machine be customized?
A:
Yes, the material, capacity, power, and model are fully customizable.
Q:What is the production capacity?
A:
The machine offers capacities of 250kg/H and 500kg/H.
Q:Do you provide installation and training?
A:
Yes, we send engineers and technicians to install machines and train workers.
Q:Are recipes provided?
A:
Yes, we provide recipes for free, and engineers will teach workers to make products.
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