CertifiedBusiness Type: Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedExport Year: 17 years CertifiedNearest Port: Shenzhen PortAverage Response Time: ≤2.94h
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SummaryShenzhen Hiker Housewares Ltd is an experienced manufacturer and trade company with a strong focus on porcelain tableware, offering comprehensive customization options and maintaining good financial credibility over the past years. They have significant production and export capabilities, with a wide reach in global markets. However, their innovation capability is limited by the lack of SDK availability, and their after-sales service capability is supported by clear procedures. They do not manage overseas warehouses or showrooms.
Supplier typeThe supplier is identified as both a manufacturer and a trade company, specializing in porcelain tableware since 1992.
After-Sales capabilityThe supplier has clear procedures and records for handling customer complaints, indicating a structured approach to after-sales service.
Financial creditThe supplier has shown consistent financial capacity over the past three years, indicating strong financial credibility.
Production capacitySignificant production output with a focus on ceramic products and a high export sales percentage demonstrate strong production capabilities.
Customization capabilityThe supplier offers a wide range of customization options from minor to full customization, indicating strong customization capability.
Client casesThe supplier provides OEM services for popular brands, suggesting experience with high-profile clients.
Product Q&A
Q:What is your MOQ?
A:
Usually our MOQ is 3000pcs for custom color mug.
Q:How long is the production lead time?
A:
Existing model:35-40 days, custom model:45-60 days., depending on your quantity.
Q:How can I get a sample to check your quality?
A:
We can provide a free regular sample, but the freight will be payed by you. Customized sample will be charged at sample cost and freight collect basis. We will refund after get order for sampled item.
Q:How long is lead time of sample?
A:
For existing samples, it takes 3-5 days for shipping. If you need the customized samples, it takes 20days to make it.
Q:What is your terms of delivery?
A:
Usually, FOB.
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