Question 1

Are you a ceramic tableware manufacturer or trading company?

Accepted Answer

We are a professional ceramic tableware manufacturer, specializing in OEM and ODM services. With our own production facilities and extensive manufacturing experience, we provide customized tableware solutions for wholesalers, retailers, restaurants, and brands worldwide.

Question 2

Where is your factory located?

Accepted Answer

Our production facilities are located in China, with professional manufacturing bases in Jiangxi, Guangxi, and other regions. Supported by our established production network, we provide reliable manufacturing capacity and flexible OEM/ODM solutions for customers worldwide.

Question 3

How many years of experience do you have in ceramic tableware production?

Accepted Answer

We have over 20 years of experience in ceramic tableware manufacturing and export. With extensive expertise in OEM and ODM services, we serve customers worldwide with reliable quality, flexible customization, and professional support.

Question 4

What types of customers do you work with?

Accepted Answer

We work with a wide range of B2B customers, including importers, distributors, supermarkets, restaurant groups, hotels, and lifestyle brands. We provide flexible OEM and ODM solutions to meet different market requirements, order volumes, and design needs.

Question 5

Can I visit your showroom or factory?

Accepted Answer

Yes. We warmly welcome customers to visit our showroom in Shenzhen and explore our ceramic tableware collections in person. Factory visits can also be arranged by appointment, allowing you to learn more about our production capabilities and discuss OEM/ODM cooperation with our team.

Question 6

What ceramic products do you supply?

Accepted Answer

We supply a wide range of ceramic tableware, including dinnerware sets, plates, bowls, cups and saucers, mugs, serving dishes, and customized tableware collections. OEM and ODM options are available to meet different design and market requirements.

Question 7

What materials do you offer?

Accepted Answer

We offer porcelain, new bone china, stoneware, and other ceramic materials based on product design and customer requirements. Our team can recommend the most suitable material for your target market, price range, and application.

Question 8

What is the difference between porcelain and stoneware?

Accepted Answer

Porcelain is typically lightweight, refined, and known for its smooth surface and elegant appearance, making it suitable for premium tableware. Stoneware is generally thicker and heavier, offering good durability and making it a popular choice for everyday dining and hospitality use.

Question 9

Are your ceramic products food safe?

Accepted Answer

Yes. Our ceramic tableware can be produced to meet applicable international food-contact and safety requirements, including FDA, LFGB, and California Proposition 65 (CA65), depending on the target market and product specifications. Relevant testing and documentation can be provided upon request.

Question 10

Are your products microwave safe?

Accepted Answer

Many of our ceramic products are suitable for microwave use. However, microwave suitability may vary depending on the material, glaze, decoration, metallic elements, and product design. Specific requirements can be confirmed before production.

Question 11

Are your products dishwasher safe?

Accepted Answer

Many of our ceramic tableware products are dishwasher safe. Dishwasher suitability depends on the material, glaze, decoration, and product construction. We can confirm the appropriate care requirements for each product before production.

Question 12

Can your products be used in restaurants and hotels?

Accepted Answer

Yes. We provide durable and customizable ceramic tableware solutions for restaurants, cafes, hotels, catering businesses, and hospitality projects. We can support customized designs, specifications, packaging, and bulk orders according to project requirements.

Question 13

Do you provide OEM service?

Accepted Answer

Yes. We provide comprehensive OEM services, including custom shapes, patterns, colors, logos, surface decorations, and packaging. Our team can work with your specifications to develop ceramic tableware tailored to your brand and market requirements.

Question 14

Do you provide ODM service?

Accepted Answer

Yes. We offer ODM services based on our existing designs and collections. Customers can select suitable designs and customize details such as colors, patterns, logos, and packaging to create products aligned with their brand identity.

Question 15

Can you make products according to our own design?

Accepted Answer

Yes. You can provide drawings, reference images, physical samples, sketches, or product ideas. Our team can evaluate your requirements and assist with product development, sampling, mold development, and production.

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