CertifiedBusiness Type: Manufacturer/Factory & Trading Company CertifiedR&D Capacity: ODM Service Available & OEM Service Available CertifiedCustomization Options: Customization from Samples, Customization from Designs, etc. CertifiedNearest Port: Shanghai PortAverage Response Time: ≤3.58h CertifiedTerms of Payment: LC, T/T, D/P, etc.
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SummaryThe supplier excels in customization and production capabilities with a strong focus on quality and customer satisfaction. They offer ODM and OEM services, have ISO9001:2015 certification, and engage in R&D with new products introduced recently. They lack overseas infrastructure but have participated in trade shows and maintain effective quality assurance and customer complaint mechanisms.
Supplier typeThe supplier is involved in production and sales of automation equipment, industrial robots, and various products including software development and import/export services.
CertificationsThe supplier holds an ISO9001:2015 certificate, indicating a recognized standard for quality management systems.
After-Sales capabilityThe supplier has clear procedures for handling customer complaints and corrective and preventive actions, ensuring effective after-sales service.
Financial creditThe supplier's financial capacity has been consistent over the past three years, suggesting stable financial credibility.
R&D capabilityThe supplier has introduced new products in the past year and employs 35 R&D engineers, highlighting strong innovation capability.
Production capacityThe supplier has valid contracts with subcontractors and maintains stock capacity, indicating robust production capability.
Customization capabilityThe supplier offers a wide range of customization services including full and minor customization, demonstrating strong customization capability.
Product Q&A
Q:What products does your company have?
A:
HOLS specializes in intelligent manufacturing across three areas: tailored production lines, standard products, and testing services. Standard products include dispensing machines, potting machines, and curing equipment. Custom lines are automated for new energy motors, automotive, and semiconductors. Examples: assembly/testing lines for sensors, intelligent chassis-by-wire, new energy motor lines, IGBT frame dispensing/curing lines. Testing services offer comprehensive testing and data simulati
Q:Where is your company located?
A:
HOLS is based in Suzhou with manufacturing and three offices. We also have international offices in Germany and Mexico, ensuring global product and service delivery.
Q:How long does it take to produce the machine?
A:
Our products are customized. Standard equipment takes one month after order. Non-standard lines take about three months from design to delivery.
Q:If we don't know how to use it after purchasing the machine, will your company teach us?
A:
Absolutely. We invite you to our factory for comprehensive training by our skilled engineers until proficient. We also offer robust online support if visiting is inconvenient.
Q:What should we do when equipment malfunctions?
A:
1. 24/7 Expert Support: Our engineers are ready around the clock to swiftly address and resolve issues, minimizing downtime. 2. One-Year Comprehensive Warranty: All equipment is backed by a 12-month warranty against material defects under normal operation. Eligible repairs include free replacement parts, excluding damage from intentional misuse or unauthorized modifications.
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